Acura and Audi
New Car Dealership in Annapolis, MD
Overall Rating
4.8/5
Read dealer reviews
Criswell Acura in Annapolis, MD is a full service Acura dealer, fully Certified and Trained for sales, service and parts for Acura vehicles. We are also an Authorized Audi dealer, Audi Annapolis, in Annapolis, Maryland. We have all of the manufacturers Certified required tools and equipment to properly repair and maintain your vehicle to the highest standards. Criswell has a huge selection of vehicles and only offers the best pre-owned vehicles for sale. Check out our great prices, great selection and great service today. Experience the Excellence! at Criswell in Annapolis, Maryland today.
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Criswell in Annapolis, MD Reviews
Overall Rating
4.8/5
270 out of 280 people recommended this dealer
Poor service department.
Reviewed by Veronica Stanley
in Fort Washington, MD
June 16, 2020
Poor service department. Poor service representative. Poor management. Poor owner. Overall, not a place to get your Audi serviced. I am a very disappointed customer who wants to warn other customers before they think about taking their car for service.
Happy Customer
Reviewed by Elihu Hirsch
in Baltimore, MD
September 09, 2019
Very glad we chose this dealership. Left feeling that we got a fair price for our trade and happy with the purchase price and buying process. Would recommend Criswell Acura to a friend
Extremely pleasant new car buying experience
Reviewed by Silence Dogood
in Lewes, DE
September 26, 2016
We just purchased a new RDX from Criswell Acura in Annapolis and couldn’t be happier with the vehicle and the purchasing process. This will sound odd, but purchasing a vehicle is not ONLY about the best price. Don’t get me wrong, a good price is extremely important but so is the way customers are treated by the dealership and salesman. When buying a new vehicle, one would expect to be treated well -- Criswell Acura did just that (unlike some other dealers that we visited). Nate Chapelle, our salesman made our car buying experience pleasurable – exactly what it should be when you are spending that much money. Nate is exceptionally professional, polite, respectful, and responsive. He is very knowledgeable about Acura products, lives up to his promises, and is not pushy. He explained the options, but let us make the decisions.
As promised, Nate expedited our sale – had everything pre-prepared, the vehicle cleaned, along with a full tank of gas, no waiting around, no trying to sell us extras, and we completed the entire transaction in about an hour. This is almost unheard of!
When we drove away, we could not believe how fortunate we were to find a dealer like Criswell, and A salesman like Nate. We will highly recommend this dealership to any of our friends and family, and are happy to tell them about our wonderful experience.
