Audi of Louisville in Louisville including address, phone, dealer reviews, directions, a map, inventory and more

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4730 Bowling Blvd
Louisville, KY 40207

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Audi of Louisville

Overall Rating:

3.5 (out of 5)

59% recommend this dealer

27 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Petty and unproffessional

Reviewed by GE from Louisville, KYFebruary 15, 2022

If you are expecting a courteous and professional experience from Audi Louisville Service, I would recommend you take your business elsewhere. I had the displeasure of having Jordan as my service advisor. During the whole process, I was subjected to a narcissistic and egotistical diatribe about how he is the only person that does anything, how wonderful he is at his job and how inferior the other employees are compared to him. I am not there for anything else other than to get my car serviced. He made the experience uncomfortable and awkward. I do not need to hear an employee's diatribe about his opinion on his fellow employees or his grandiose thoughts on how wonderful he is at doing his job. I would think his manager, i believe his name to be Jimmy, would expect a professional attitude from his employees but instead I found his manager to be rude and abrasive when dealing with a customer. The only person i found to be professional and courteous was the only woman working in the service department. Upon entering the facility, she was the first person I came upon. She was pleasant and helped direct me to who i needed to see. Unfortunately, that was the last moment that I was treated as a valued customer. In the future, I will strongly reconsider taking my vehicle to this location due to the experience i had. I don't expect to be treated as a prima donna but i do expect there to be a sense of decorum in how customers are treated. Sadly, this dealership does not know anything about professionalism or courtesy.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Looking for used, bought new

Reviewed by Wild Bill from LOUISVILLEMay 31, 2019

My wife's car was totaled and we needed a quick replacement. The SUV we wanted was sold in front of us. Victor and his supervisor made us such a great deal on new we couldn't resist

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best dealership.

Reviewed by Sarah C from louisville, kyMay 31, 2019

I bought my Audi here, my amazing salesperson was Victor. He was very knowledgeable about the vehicles and helped steer me in the direction of my purchase after telling him what features were important. Victor was very communicative and helfpful throughout the whole process without being overwhelming. The service side is amazing as well, they went above and beyond for me when I thought I was owed an oil change. The coffee is great too, and the place is full of beautiful vehicles.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Audi of Louisville

At Blue Grass Audi we strive to make your purchase or lease a pleasant and rewarding experience getting you into the Audi you've always wanted. Our primary concern is the satisfaction of our customers; so please take your time reviewing our extensive inventory of Audi cars and SUV's. We work with a vast array of lending sources to make sure you get the most complete and comprehensive financial package available in Louisville KY. Our online dealership was created to enhance the buying experience for all of our internet customers. If you have any questions please feel free to contact us at 502-894-3427.

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