Boise Volkswagen in Boise including address, phone, dealer reviews, directions, a map, inventory and more

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8400 W. Franklin Rd.
Boise, ID 83709

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Sales: 208-922-6525

Used Cars: 208-501-7953

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Boise Volkswagen

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

251 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Nathan took excellent care of us !

Reviewed by teichnerJuly 20, 2022

Nathan took excellent care of us ! Transaction was handled in a timely yet professional manner! Recommend Boise Audi to anyone

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Chris my Service Manager was outstanding!

Reviewed by christiansondjJuly 14, 2022

Chris my Service Manager was outstanding! He was prompt polite professional and committed to seeing our vehicle repaired correctly the first time in a reasonable amount of time.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

In December we received an RSQ8 but were told on delivery

Reviewed by Rudy July 12, 2022

In December we received an RSQ8 but were told on delivery (250 miles from dealer at our home) that we surprisingly only got one key although we paid in full. 7 months later they tell us its our problem to bring them the car when they caused the issue and should make resolution theirs to complete the sale delivery, without demanding we expend a day of travel or flatbed costs to get the car to them so the problem they caused is fixed. We buy $150,000 to $650,000 cars 4 or more per year and dealers and brands who Provide a quality experience get our repeat business in many cases for decades. We hope Audi and the dealer together decide to earn our future business.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Boise Volkswagen

Welcome to Volkswagen Audi Boise. We are located on Franklin Road in beautiful Boise Idaho right off the freeway. Our customers enjoy shopping in a respectful environment free of high-pressure sales with every car clearly marked at our "Best Price". Come and see why so many customers tell us "this is the best car buying experience I have ever had." If you are looking for a new or used vehicle shop Boise Volkswagen Audi where you'll get the best price and service in the area!

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