Arrigo Fiat Alfa Romeo West Palm

This was hands down the worst retail experience I’ve had, especially considering the amount of money I was spending. Communication was terrible from start to finish. There was no clear line of communication between the sales staff and management, and management actually changed midway through the deal, which completely derailed things. I never received proper follow-through, and despite ongoing discussions, I was never given a clear, written offer. Emails came from unclear addresses, texts came from random numbers, and there was no confirmation of anything—overall it felt disorganized and sketchy. When I came in to finalize the deal (after giving two days’ notice), I ended up waiting over an hour because one employee quit and the general manager wasn’t even there. No backup plan, no urgency, no accountability. I was purchasing a used Audi, not an Alfa Romeo, and it was obvious they didn’t care about my deal because it wasn’t their brand and likely wasn’t as profitable for them. That lack of interest was clear in how I was treated, and I genuinely felt taken advantage of by the end. I would not have completed this purchase if it hadn’t been the exact used car I was looking for. Horrible experience overall. I do not recommend this dealership at all.

We purchased a used Land Rover from Daniel (Cristea) a few days ago. We live 4hrs away and he and Josh the GM made the entire process painless. Daniel was very accommodating including willing to pick me up from the rental car agency when I returned the vehicle we rented to drive down one-way so we could drive our new one back home. I highly recommend him!!

Great service advisor...was always communicating with new to see the status of the car. Always on top of there work