19180 W Bluemound Rd
Brookfield, WI 53045

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Sales: 262-649-1645

Used Cars: 262-649-1645

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 4:00pm

Reviews of Acura of Brookfield

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Cannot say enough good things about this dealership.

Reviewed by mhuitinkAugust 12, 2024

Cannot say enough good things about this dealership. Rich Bravata (sales) is A1, honest, and user friendly. Everyone from sales to paperwork are user friendly. Needed a car for my son on short notice and got it fine ASAP - in at 9:15, out before 11. No games, no tricks, no unnecessary negotiations. Highly recommend!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your business and feedback! We're thrilled your experience was a good one! Please let us know if there is anything we can help you with in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I requested information on two Acura rdx’s.

Reviewed by Sharon January 17, 2024

I requested information on two Acura rdx’s. One was new one was a 2021. No one ever contacted me. Poor first impression of the dealership. I am leaving for Florida this week so won’t be back to shop until later in February

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for contacting me to discuss this in more detail. I will look forward to hearing back from when you return to Wisconsin. Sincerely, Matt Nettesheim Sales Manager

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Contacted them through email.

Reviewed by airplanelarryg6December 08, 2023

Contacted them through email. Asked 8 specific questions. They would not answer the questions although the Internet Sales manager emailed a couple of more times but no answers to my questions.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

My name is Ben Mortimer, Sales Manager, at Acura of Brookfield. Thank you for taking a moment to share this feedback about your recent experience with our Internet Team. I would like to apologize that our team did not answer your questions. This certainly should not have happened. I am going to have one of our Sales Consultants contact you to answer all your questions about this Ford Explorer. I also plan to address your feedback with our Internet Team. If you have any additional questions or concerns, please contact me directly at 262-439-6008.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Acura of Brookfield

Welcome to Acura of Brookfield Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales Service and our Parts Departments. Acura of Brookfield has earned the 2024 Acura Precision Team Premier Award for the 21st time and 16th consecutive year, a prestigious honor recognizing Acura dealerships that deliver an outstanding client experience. Acura of Brookfield was one of only 15 dealerships in America to earn the Premier designation for 2024.

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