5955 20th St E
Fife, WA 98424

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Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Hinshaw's Acura

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have an accurate 2024 MDX with less than 20,000 miles

Reviewed by Amanda S. from Olympia, WAMarch 24, 2025

I have an accurate 2024 MDX with less than 20,000 miles on it. I went in because my sensors for my braking system went out and according to the Acura dealership in Fife, the factory warranty is not good because my car is from Canada. They wouldn’t fix the problem unless I paid even though on the Acura website, it says that the Acura factory warranty is transferable from Canada to the United States.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Cheers to Tim Cook!

Reviewed by Lena Kochubey from Fife, WAJune 15, 2022

Tim Cook always provides excellent customer service! I’ve been servicing both of my vehicles at Acura in Fife, WA. Tim always listens to my needs or concerns and willing to help! Appreciate your services! Thank you, Tim Cook!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Thank you Richard at Fife!

Reviewed by Ada H. from Tacoma, WAMarch 22, 2022

I am a senior citizen cancer patient, and have owned my Acura RL for about 21 years. I would have bought another one, but cancer prevented that. I took my RL into Hinshaw's in Fife, WA on 12/16/21 and then again on 02/19/22. I highly recommend Hinshaw's in Fife! They were absolutely wonderful and helped me with my car even though it is so old. Everyone was patient, courteous, friendly and efficient. They all were working hard, and they actually paid attention to their customers. Even though every single person I encountered was wonderful and helpful, I have to do a special shout for Richard who helped me in February, I can never thank him enough for solving my car challenge. This was the best experience I have ever had with a car anywhere including the Acura Dealership in Santa Monica, CA who were terrible. Thank you, Richard! Thank you to everyone who helped me! Thank you Hinshaw!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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