A member of the Cars.com family
A member of the Cars.com family
14700 Jefferson Davis Hwy
Woodbridge, VA 22191
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Woodbridge, VA that carry Volkswagen, Acura
Overall Rating:
4.8 (out of 5)
98% recommend this dealer
403 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Save your Time. Get a new vehicle NOT from here.
I received terrible service from this facility. They held my car for 7 months for a WARRANTY fix, did not issue me a rental car, and after one 1 WEEK of having my vehicle, AFTER THEIR 7 month service, my car doesn’t start. They were rude on the phone whenever i called regarding the status of my vehicle. After this little week of finally having my vehicle back, i am deeply disappointed.
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
Customer centric service
These folks know how to treat customers and facilitate trust. I get service reminders and coupons direct to my email. I would highly recommend them for your Volkswagen and Acura needs.
Dealer Response
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, The Karen Radley Acura Team
Maximum rating = 5
Exceeded my expectations
This is my first ever luxury car. I've owned Hondas all my life. I decided to go with Karen Radley Acura because of their competitive online prices. I was very impressed by the professionalism of the manager and sales staff. I had a small issue with the brakes on the car after using for 3 days and that was fixed without any hassle. I will definitely come back when I upgrade.
Maximum rating = 5
Northern Virginia Acura and Volkswagen Dealer Karen Radley has been serving the Washington DC Area since 1987. We have been ranked by Consumer Preference Group and rank in the top 5% nationally in customers likely to recommend delivering what was promised and treating customers fairly. We're proud to have been named Inside NOVA's Import Dealer of the Year for the last 3 years in a row and the Edmunds.com 5 Star Dealer award. We're the #1 Ranked Acura Dealer in the nation in customer retention. Our staff is ready and willing to go the extra mile to make sure your experiences at Karen Radley Acura/VW is professional fun and memorable.
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