Volkswagen and Acura
New Car Dealership in Woodbridge, VA
Overall Rating
4.8/5
Read dealer reviews
Northern Virginia Acura and Volkswagen Dealer, Karen Radley has been serving the Washington DC Area since 1987. We have been ranked by Consumer Preference Group and rank in the top 5% nationally in customers likely to recommend, delivering what was promised and treating customers fairly. We're proud to have been named Inside NOVA's Import Dealer of the Year for the last 3 years in a row and the Edmunds.com 5 Star Dealer award. We're the #1 Ranked Acura Dealer in the nation in customer retention. Our staff is ready and willing to go the extra mile to make sure your experiences at Karen Radley Acura/VW is professional, fun and memorable.
Karen Radley Acura Volkswagen also has a service department if you need ongoing support with your new Volkswagen or Acura, Karen Radley Acura Volkswagen has Volkswagen-trained mechanics and uses the highest quality parts. If you are in Woodbridge, Karen Radley Acura Volkswagen should be your dealership!
Karen Radley Acura Volkswagen Reviews
Overall Rating
4.8/5
394 out of 402 people recommended this dealer
Great pricing
Reviewed by chandra
in virginia
April 06, 2019
Best dealership for ACURA BRAND in DMV area. Just visit it once you will never regret. Managers were excellent in pricing negotiations. Kudos to them.
Worth the trip.
Reviewed by Jennifer N.
in Veron, VA
June 07, 2018
I recently purchased my new 2018 Passat from Karen Radley VW. I chose Karen Radley after viewing their selection and prices. They had exactly what I wanted and at a price I could not find locally. I was very pleased with the service I received while purchasing my car and extremely pleased with the service I received after the purchase. I drove 3 hours to Karen Radley VW and I would do it again. Thank you again Earnest Williams and John Hulme for all your help.
ACURA lost a lifetime Customer - POOR SERVICE
Reviewed by Karina
in Woodbridge, VA
May 09, 2018
I always thought that I would be a lifetime Acura customer. Unfortunately, the poor service and treatment I received from Acura in the service department changed that. I dropped my car off on Saturday to get my air conditioned serviced. Later that evening, I returned to retrieve my car and I was actually thankful that it was fixed! On Sunday, I noticed that my middle console was broken. I know for a fact that before I dropped it off -- it was not broken. In any event, because my car is older and because the damage is minor, at first I decided to let it go. However, it was a matter of principle!!!!!!!! I trusted Acura to return my vehicle the way I handed it over. So I contacted George TODAY and after a 20 minute hold, he came on the phone and denied it in totality and claims that the damage was there previously. HE LIED!!!! He had NO idea where the damage was until I told him. Also, based on our conversation it appears that he falsified documents to support his case. He also began to raise his voice -- very unprofessional. I cut the conversation short before it escalated as he is clearly not equipped to handle customers in tough situations. Needless to say, I will continue to press this issue to the top. This is unacceptable and completely unreasonable. It's not even about the damage -- it's about the principle.
