8704 W Broad St
Henrico, VA 23294

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Sales: 804-887-2849

Used Cars: 804-887-2849

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Crown Acura Richmond

Overall Rating:

4.9 (out of 5)

95% recommend this dealer

1048 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I always have a good visit when I come here, Alton

Reviewed by browneyesnc38December 22, 2025

I always have a good visit when I come here, Alton Trainum is my service rep, he is very good at his job. He explains everything very well & makes you feel like he listen to you & I really appreciate that. Well always come back for service because I feel very comfortable at this location.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Found a screw in my tire and Lauren and the team got me

Reviewed by Christopher Clark from Richmond, VADecember 16, 2025

Found a screw in my tire and Lauren and the team got me in last minute on a Saturday afternoon and was in and out in less than an hour. Plus, they washed the car for me!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Christopher Clark, thanks so much for rating us so high! Be safe on the road!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Chris Wren was phenomenal to work with very patient and

Reviewed by Danagreenawalt3December 14, 2025

Chris Wren was phenomenal to work with very patient and detail oriented throughout the whole process of purchasing my 2025 RDX.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crown Acura Richmond

Crown Acura Richmond in greater Richmond is proud to serve Petersburg, Colonial Heights and Hopewell VA with quality Acura vehicles. With the latest models like the MDX and RDX, we carry vehicle to fit everyone's need. Come over and visit us at 8704 W. Broad St. and test drive a new Acura or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople. We carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new Acura or used car you want without a problem. We at Crown Acura Richmond are not just your greater Richmond Acura dealership, we have a full service repair and body shop so you can get the best care for your new Acura or used car. Whether you need Acura auto repair, scheduled service maintenance or Acura auto parts, we are ready to be your first and only choice for quality work on your car. Stop by our showroom and see the latest additions to our Richmond area Acura dealership or give us call today! Crown Acura Richmond is an Asbury Automotive Group dealership powered by Clicklane.

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