Jody Wilkinson Acura

The service center has messed up on my car twice. They treated me like I didn't know what I was talking about and then they said I was lying about taking it somewhere else. They didn't take responsibility or offer a way to resolve the issue. They refused to replace the part they messed up.

I purchased a used car from them two months ago. I decided to use my own bank to obtain a loan, and their financial department completely screwed up the transaction. Now they’re trying to act like it’s my fault that the loan is settled and the bank won’t send them any more money. They have a horrible financial practices and super low integrity. They even charged me for a “clear coating” and then I found a statement in the paperwork that the car did not have. clear coat applied to it. The financial manger was also trying to make me feel sorry for her because she just got a divorce. What that has to do with my loan getting screwed up, I have no idea! Completely irresponsible people.

I purchased a car from them, but did not use their loan services. Instead I got my car loan from USAA, a highly reputable source. Jody Wilkinson financial team botched the loan and now, after waiting two months to tell me, they’re trying to play victim like it was somehow my fault they cashed the faulty check. Their financial practices are horrendous. Buyer beware!