2611 Ridgeway Rd
Memphis, TN 38119

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Sales: 901-201-4935

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Acura of Memphis

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Poor Service

Reviewed by DCMEMPHIS from GERMANTOWNApril 19, 2023

I was told my service would cost around $1,500 but it ended up costing almost $2,500. Service employees were rude and very unhelpful. Never had any problems before when dealing with Phillip. Also, I was never told what the A123 service consisted of. Last Acura I will own.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello DCMEMPHIS, Allow us to take a closer look at this for you. Please contact me at tiannaco@acuraofmemphis.com with your information so we're able to best assist you. Thank you.

Overall Facilities 4

Customer Service 1

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Thanks to Demareo (MJ)

Reviewed by Hartman from Olive Branch, MsMarch 22, 2023

I went in to have my 2006 RL serviced and ended up buying a 2023 MDX. Demareo (MJ) was our sales guy. We really liked him . He had such an up bet personality. I want Acura to know what a great young man he is. His knowledge of the car and instructions on how to operate all bells and whistle 😁 . I’m sure I will need him again for other things. Thanks for to Demareo!! We love our new MDX.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Shady business practices

Reviewed by Nina Stricklen from Southaven, MSFebruary 21, 2023

I would advise everyone to make sure that what these people tell you is true. My original Gap policy was canceled by Acura of Memphis for a cheaper price on the same day that I bought the car without my knowledge. I only found out when I refinanced my car. Now, no one will refund me the difference and they tell me that they don't know who would have cancelled the original policy. My question is now that you know, because I have shown you proof, why won't you do the right thing and refund me what is due? I have called and visited several times to try to get this resolved. The last time, I was sent on a wild goose chase to bring information in that they knew I couldn't possibly have. This is my second brand new car that I bought from them but will never ever do business with them again because of their shady practices. Acura has my number and has never returned a call to resolve this issue.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Acura of Memphis

At Acura of Memphis we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Acura models and are confident we can find the new or used car truck van or SUV of your dreams. Looking for that certain ILX TLX RLX RDX or MDX? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car in Memphis look no further! At Acura of Memphis we stock a large amount of high quality used cars to serve the Memphis region. We are proud to have certified and pre-owned vehicles ready for you to test drive Today!

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