9739 Kingston Pike
Knoxville, TN 37922

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Sales: 865-338-5325

Used Cars: 865-338-5254

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:30pm
Tue 8:30am – 6:30pm
Wed 8:30am – 6:30pm
Thu 8:30am – 6:30pm
Fri 8:30am – 6:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Harper Acura

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1127 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Todd and the Harper service team did an excellent job

Reviewed by Bob B from Knoxville,TNJanuary 30, 2026

Todd and the Harper service team did an excellent job servicing my vehicle… they quickly assessed my vehicle , explained the total vehicle checklist , offered options on needed repairs and completed repairs in a timely manner. I feel confident in their knowledge and would highly recommend their dealership for vehicle purchase and service. We have been satisfied customers for over 12 years and would find it very difficult to go anywhere else !

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Bob, thank you for trusting Todd and the team at Harper Acura for all your automotive needs. We're grateful for your continued support over the years, and we look forward to serving you again in the future! Safe travels!

Overall Facilities N/A

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Maximum rating = 5

3.0 (out of 5)

Despite the sales person being polite, I intended to buy

Reviewed by Andrew Isaacs from Lexington, KYJanuary 28, 2026

Despite the sales person being polite, I intended to buy the car and sent in all the info on my current car only to notified a couple days later that they decided to hold the car for local buyers. I lived 3.5 hours away.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Excellent customer service and detailed explanation for

Reviewed by Amy M.January 23, 2026

Excellent customer service and detailed explanation for services provided! I was updated with each step of the process and felt confident I was in good hands.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Amy! It's wonderful to hear you felt informed and in good hands throughout the process. Thank you for choosing Harper Acura!

Overall Experience 5

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Friendliness N/A

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Maximum rating = 5

About Harper Acura

We are proud to have the most knowledgeable and honest Acura staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Shannon Harper the owner of the dealership is involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Acura automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at

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