9739 Kingston Pike
Knoxville, TN 37922
Sales: 865-338-5325
Used Cars: 865-338-5254
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:30pm |
| Tue | 8:30am – 6:30pm |
| Wed | 8:30am – 6:30pm |
| Thu | 8:30am – 6:30pm |
| Fri | 8:30am – 6:30pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | Closed |
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Overall Rating:
4.9 (out of 5)
99% recommend this dealer
1127 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Todd and the Harper service team did an excellent job
Todd and the Harper service team did an excellent job servicing my vehicle… they quickly assessed my vehicle , explained the total vehicle checklist , offered options on needed repairs and completed repairs in a timely manner. I feel confident in their knowledge and would highly recommend their dealership for vehicle purchase and service. We have been satisfied customers for over 12 years and would find it very difficult to go anywhere else !
Dealer Response
Bob, thank you for trusting Todd and the team at Harper Acura for all your automotive needs. We're grateful for your continued support over the years, and we look forward to serving you again in the future! Safe travels!
Maximum rating = 5
Despite the sales person being polite, I intended to buy
Despite the sales person being polite, I intended to buy the car and sent in all the info on my current car only to notified a couple days later that they decided to hold the car for local buyers. I lived 3.5 hours away.
Maximum rating = 5
Excellent customer service and detailed explanation for
Excellent customer service and detailed explanation for services provided! I was updated with each step of the process and felt confident I was in good hands.
Dealer Response
Hi Amy! It's wonderful to hear you felt informed and in good hands throughout the process. Thank you for choosing Harper Acura!
Maximum rating = 5
We are proud to have the most knowledgeable and honest Acura staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Shannon Harper the owner of the dealership is involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com
Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Acura automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at
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