A member of the Cars.com family
A member of the Cars.com family
2475 Commercial St SE
Salem, OR 97302
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 8:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Salem, OR that carry Acura
Overall Rating:
4.9 (out of 5)
98% recommend this dealer
179 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The best dealer on this town.
The best dealer on this town. Best customer service. The help was on point . The do care about the customer
Dealer Response
Yes we do! Thank you for the review and for choosing Acura of Salem!
Maximum rating = 5
They use a bait and switch method on their oil changes.
They use a bait and switch method on their oil changes. They tell you one price, but when you pick up your car it is $20 higher.
Dealer Response
Thank you for sharing your experience and leaving a review. We never want anyone to feel like they were given anything resembling a "bait and switch". We'd love to work with you to try and make this right. Give us a call when you can and ask for the Service Manager, Mike, or you can shoot an email to service@acuraofsalem.com
Maximum rating = 5
I’m still so blown away at my experience at Acura of
I’m still so blown away at my experience at Acura of Salem. I cannot express my gratitude enough with these people. They were never pushy or seemed like a typical salesperson would. I talked to 5 different people that day, and ALL of them were so kind and treated me like family. The first one I talked to was Eli, and he doesn’t even sell cars, he sells the commercial vans, but he was STILL willing to answer my questions. If it wasn’t for that, I probably would have never met Cyndy. As soon as I met her, I don’t know what it was, but I knew I was gonna get a car from her. And she worked with me for quite a few hours until we got the car I came for. And later they told me they treat each other like family there, and before they even said that, I was thinking it! I would 100% recommend anyone to come here when they’re ready to get the car of their dreams. I know I’ll be back for my next one!
Dealer Response
We do our best to inject kindness at every interaction. Thank you for choosing Acura of Salem and for leaving such a kind review.
Maximum rating = 5
Acura Of Salem is part of Donofrio Dealerships a group started by Don Donofrio in 1962 with his first dealership Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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