Acura
New Car Dealership in Fairfield, OH
Overall Rating
4.7/5
Read dealer reviews
Superior Acura offers many automotive products and services to our Cincinnati area customers. From quality new Acura vehicles to Used Cars, we know anyone looking for a vehicle in Cincinnati will likely find what they want at our dealership. We carry a comprehensive line of Acura vehicles including the ILX, TLX, RLX, RDX and MDX, making us a good choice as your Cincinnati Acura car dealer.
Our services include trusted Acura vehicle Service and original Acura Parts.
We have been awarded the Acura Precision Team Award 10 times. Ask about Superior Rewards.
If you're looking for service for your new Acura, Superior Acura's trained mechanics can help keep your new car running like new. So give them a call!
Superior Acura Reviews
Overall Rating
4.7/5
81 out of 88 people recommended this dealer
Overall Facilities:
4.9/5
nightmare service department
Reviewed by Stone
in Hebron, ky
August 12, 2020
I had my 2011 mdx in for the consumption test and engine rebuild. Both vehicles qualified for the service.
On the first mileage check of my mdx i discovered that the tech forgot to replace my dipstick. I drove 1000 miles with no dipstick and didn’t know it.
Rude service. I was told “we don’t make mistakes” when they clearly had. This wasn’t the last mistake that would be made either.
On my 2010 tL they made me wait a very long time before scheduling the actual rebuild. The day after I got my TL back from the rebuild it began spitting oil all over the place. Made a mess of my engine bay and driveway. I immediately brought the car back in. When I explained to the service manager that my car was spewing oil he didn’t seem to believe me until I pointed at my car in the parking lot that was billowing smoke at this point. They call me the next day and apologize and state that the valve cover had not been sealed correctly.
Both my 2011 MDx and 2010 TL magically needed a oil pump gasket bc they were “leaking” despite never having leaked a drop of oil.
Fast forward a year and a half and my mdx has a code that it is throwing that will not allow cruise control to work. It states “check acc system”
I take the mdx in for a oil change and ask them to diagnose this matter. They spend 3 hours looking it
Over. At one point the woman comes out and implies that the code has only been on since may according to my “black box” I explain that me mechanic reset the code around that time to see if it would go away. Ultimately they cannot figure out what is wrong with it and then tell me it would need 3 more hours of diagnosing and that would cost $375.
They still charged me for the diagnosis. They claim that my car has a bunch of aftermarket parts in the front (first I’ve heard of it) and somthing must be wrong in the wiring . Again, they still charge me for diagnosis. They respond to my reviews by implying Basicly that I haven’t kept up with the maintenance on my car ( I have. I use a different mechanic) . The woman has been rude and condescending. If they called me and offered to fix every problem I have for the rest of my life of owning Acura’s I would still never step one foot into superior Acura again.
While I was there I watched the staff take notice to the lot tech pressure washing the INSIDE of a car.
The whole experiment has been a joke. They are nasty here.
I’ve been using this place for about 9 years now. I have owned 4 Acura’s. I will
Use the other Acura dealer in town from here on out.
We appreciate you, Steve!
Reviewed by Yong Liu
in MASON
June 25, 2020
Steve is the best dealer I met since I bought my first vehicle. He dealt with us warmly and gave us introduction on the car we were interested in. He showed us exterior and interior and let us know the latest technologies used in the vehicle. Especially he couched us how to use the navigation and communication systems. Not only did we bought a satisfied car but also learned useful mechanical and electronic knowledge. We appreciate his warm attitude and professional engagement¿
Superior Acura exceeds expectations!
Reviewed by Keith P.
in Fairfield, Ohio
January 05, 2019
I just purchased my second used Acura from Superior Acura of Fairfield and they never fail to exceed all expectations. Steve Swantko is the consummate car sales professional. From the moment I walk into the dealership he makes me feel like I am the most important customer on the planet. He is so easy to work with and delivers 100% on every commitment. I am now sold on the Acura brand and would never dream of buying an Acura from anyone other than Steve. Thanks Steve and Superior for changing my perspective on the car buying experience.
