5555 Dixie Highway
Fairfield, OH 45014

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Sales: 513-790-2193

Used Cars: 513-275-5539

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 9:00am – 1:00pm

Reviews of Jeff Wyler Acura of Fairfield

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

2018 challenger hellcat

Reviewed by john j kapitany from tonawanda, nyMarch 10, 2024

the salesman did a walkaround on the hellcat i was going to look at, went around describing the cars features and saying the car has good tire tread. I drove 6.5 hours to see the car and come to find out front tires are bald and do not pass inspection. salesman said tires passed inspection. I had the auto tech check the tires at my request with the salesman there and failed, and then says car is as is. They let me drive 6.5 hours back home with bald front tires with no regard for our safety in rainy conditions. THE DEALER IS A LIAR AND A CROOK, GO SOMEWHERE ELSE!!!!!!!!!!!!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

John J Kapitany, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (513) 829-8500 so we may assist you in moving forward towards a resolution.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Used to be the best, now dishonest.

Reviewed by PW from OhioJune 23, 2023

This used to be the best Acura dealer in town, until Jeff Wyler purchased them. They have gone down hill ever since. Steve is a great, honest salesperson...unfortunately the dealership no longer lets him behave this way. Buyer beware.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 1

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Find another dealership

Reviewed by Lisa Z from Fairfield, OHAugust 02, 2022

They are all about the money, not the customer. Terrible experience and would never recommend. Overpriced, poor customer service and and the vehicles not inspected or cleaned well.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Jeff Wyler Acura of Fairfield

Here, at Jeff Wyler Acura, we use our years of luxury car dealership experience and well-trained team to satisfy drivers from all over Ohio. Throughout our time, we have cultivated a list of services and an Acura inventory that will impress customers from Hamilton, Loveland, OH, and Montgomery, OH. Our dedicated luxury Acura dealership team is here and ready to answer your questions or show you your next car!

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