Greensboro Acura in Greensboro including address, phone, dealer reviews, directions, a map, inventory and more

3908 West Wendover Avenue
Greensboro, NC 27407

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Sales: 877-839-3837

Used Cars: 877-839-3837

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Greensboro Acura

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

2020 RDX with 66,000 miles.

Reviewed by phillipJuly 05, 2023

2020 RDX with 66,000 miles. Problem with intermittent "crackling" in speakers. Brought the car by on 6/29/23 and asked a service rep. to come out and listen to the problem. He agreed there was a connection problem and that Acura was aware and had extended the warranty on the connector. Scheduled an appointment on 7/5/23 for service and repair. Speakers no longer crackled on Monday morning, 7/3/23. Dealership refused to replace the connector on 7/5/23 due to condition not present, said to bring it in when problem re-occurred. Since a service technician did not hear the speakers on 6/29 they could not authorize repair, even though I requested that a service technician listen to the problem on 6/29/23. Terrible customer service. I have owned numerous Acura vehicles since 1986, many purchased from this dealership, and cannot believe that Acura's customer care and service has deteriorated to the level I received today.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Have purchased or leased 7 cars!

Reviewed by DeLores T from Raleigh, NCMarch 22, 2023

Greensboro Acura has been my dealer since 2005. I am currently in my 7th Accra, 2021 RDX, Since 2005, my salesperson has been Denise Hadley. Because of her attention to detail and willingness to find the right car, I have recommended at least 10 people who all have purchased cars, I live in Raleigh, NC but lived in Greensboro for 25 years. The service department has been more than wonderful and courteous to me. I had Derek for many years and now I go to Destiny, Yes, I drive to Greensboro to get my car serviced. The one is Raleigh is 15min from me. Denise had always followed up on any car I have leased or purchased. I feel she knows what like and takes the time to find what I need. The service department, keeps very good records of all the services done on my cars. 2 years ago, I had an accident in my 2015 RDX, in Atlanta . It was a nightmare! Due to the poor repairs done in Atlanta from who my insurance sent me, a car that should have been fixed ended up a total, It was not until 6 weeks of back and forth to Atlanta, I finally got it to Greensboro Acura and one look under the hood the problem was found. Because Greensboro was the only one doing maintenance on my car, they knew my car. I am extremely pleased with the services I receive from Ms Hadley and the service department at Greensboro Acura.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Service department manager Karen is extremely rude and

Reviewed by sanchezf131January 05, 2023

Service department manager Karen is extremely rude and unprofessional. Shows a lot about a place a business when manager also known as a “leader” doesn’t show respect towards her valued customers. polite could go a long way.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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