Acura
New Car Dealership in Woodside, NY
Overall Rating
4.7/5
Read dealer reviews
At Paragon Acura, we take pride in bringing you hot innovation and feature comforts with a dynamic selection of new Acura models and like-new used cars. While they won't all fit your individual sense of style (and, that's a good thing), each is perfect for taking to the streets of the New York Metro-Area. Furthermore, they're complemented by a suite of products and services designed to make the dream of ownership a long-lasting reality. Come visit the dealership and enjoy a hassle-free sales experience!
And for service for your new Acura, Paragon Acura is the place to go in Woodside. Paragon Acura has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Paragon Acura Reviews
Overall Rating
4.7/5
996 out of 1028 people recommended this dealer
Overall Facilities:
3.6/5
Worst Experience
Reviewed by Hema Tiwari
in Queens, NY
November 11, 2020
If I could give this dealership a negative ten, it still wouldn't be enough. I purchased a certified pre owned car and was told that damages to the car would be fixed . I had it all in writing. The sales member, Christopher White, kept coming up with different totals for a final payment. It took two sales members to finally come up with a final total that made sense. Acura had me make an appt for a loaner so that they could take my car to fix. The day before they canceled and no one contacted me to reschedule. After speaking to a manager two days later, I was set up with another appointment. The day came and someone came to pick up my car but without a loaner. I specifically had an email that states I would receive a loaner vehicle. After talking to two managers, they finally "found" a loaner. Acura had my car for two weeks and returned it with the same damages. I declined to take the car and tried contacting Acura to no avail. I had all the repairs that needed to be done in writing. The next day after work, I called to find out about why the work wasn't done. Mind you, they received my car and never called me.
Now it gets better. I spoke to the managers Justin and Joseph in regards to my car. I lived 40 min away and work two jobs so the deal was for them to drop my car off. Now a manager by the name of Sean told me that I have to come and get the car. I was working both my jobs the next day so I could not. So the next day when I left home to go to my second job, the car was gone. I called Sean and he said he looked but the car was probably stolen. He told me not to call the cops, he would do it. I called the cops anyway. I explained that the car was not stolen because no one would "Hotwire" a 2020 mdx. Plus the officer picked up the plates four times that day since it went missing in the vicinity of Paragon Acura. The cops came and spoke to Sean on the phone and magically, the car appeared. He authorized for the car to be picked up without my knowledge. I had a work computer, ID, headphones and sunglasses in the car that was supposedly stolen. I have been calling the dealership but they have been screening their calls and are not picking up. I used another phone to call and they answered. When they found out it was me, they put me on hold and hung up. I have contacted the better business bureau as well as corporate. I have yet to get my items back and they still have my car in the shop and I don't have a car to go pick up my car.
STAY AWAY FROM THIS DEALERSHIP!!! LIARS!!!!!!
Reviewed by Jose
in Queens Woodside,NY
October 23, 2020
The worse experience ever!!! THEY just want you to come to dealership and Hummer you
sweet talker like they on your side Manager is Looser
waste of time never Again in this DEALERSHIP all my Friend told me STAY AWAY FROM PARAGON i didnt until i see it with my own eyes
STAY AWAY !!!!!! if you dont want to waste time
Great service
Reviewed by Jose M
in Bronx
June 27, 2014
Paragon Acura is a great dealer located at 48-01 northern blv. We were not going to get approved because we had no credit, Zeeshan Majid didn't let us leave without our dream car. We got a great price and got approved. So happy to have chosen Paragon Acura 100% satisfied, they work wonders :)
