3350 Sunrise Hwy
Wantagh, NY 11793

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Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Island Acura

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

458 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I don’t know where to begin.

Reviewed by Russellf78February 14, 2025

I don’t know where to begin. First I think the service advisors should have some mechanical background, experience or something. Took the car in for the fuel pump recall and noise coming from the high pressure fuel pump. They did the recall and said everything was good, noise is gone… I go and and start the car the high pressure fuel pump is making the same noise. I leave the car for them to diagnose the problem after I pinpointed the problem from the time I dropped the car off but I don’t work for Acura so i don’t know what I’m talking about. I then get a call saying I have an exhaust leak my rear resonator is leaking. Which is a lie I have no exhaust leak no hole in my resonator. So I took my car and made an appointment at Bayshore Acura. Got the high pressure fuel pump taken care of. They even checked for a mystery exhaust Leak Danny at island Acura stated I had. Misdiagnosed and i asked if I pay to change the $1800 mid pipe and that doesn’t fix the noise what happens next? I got an answer of “I don’t know” what kind of service is that? Definitely not 5 star! Everytime I took my car to Island Acura I always had to bring it back. This last visit made it official I will NEVER go to Island Acura ever again. I will travel 40mins out of my way to get my car serviced at Acura of Bayshore Probably will never buy another Acura

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everything went better than expected.

Reviewed by BobFebruary 11, 2025

Everything went better than expected. The work was done professionally and in a timely manner.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly, prompt service.

Reviewed by jschwabFebruary 06, 2025

Friendly, prompt service. Willing to provide loaner when car is being serviced and tech expert very patient explaining all the bells and whistles.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Island Acura

Island Acura in Wantagh NY treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

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