Acura
New Car Dealership in Lynbrook, NY
Overall Rating
4.2/5
Read dealer reviews
Acura Of Valley Stream is Committed to YOU - Buy New Acura or Used Cars in Valley Stream, NY.
At the foundation, or should we say chassis, of Acura Of Valley Stream is a desire to bring drivers in the greater Valley Stream area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Acura models such as the Acura ILX, TSX, TLX, RDX and MDX, and mint-condition used cars.
Acura of Valley Stream also has a service department if you need ongoing support with your new Acura, Acura of Valley Stream has Acura-trained mechanics and uses the highest quality parts. If you are in Lynbrook, Acura of Valley Stream should be your dealership!
Acura of Valley Stream Reviews
Overall Rating
4.2/5
70 out of 87 people recommended this dealer
Overall Facilities:
2.5/5
Great service and fast!
Reviewed by Maggie Outlander
in Paterson, NJ
November 23, 2020
They had great customer service and were helpful.
I bought the used car I test drove. I got a great deal and I am very happy.
Buyer Beware - Used Cars
Reviewed by dontbuyused@valleystreamacura
in VT
September 22, 2020
I live out of state and purchased a pre-owned (non Acura/Honda) vehicle with slightly over 100K miles. The body and interior of the vehicle looked great and the test drive went well, although the exhaust seemed a bit louder than I would have expected.
I arrived back home in the dark and parked the car in my driveway. In the morning, I noticed a pool of oil underneath the vehicle. I took it to a local auto shop and had them take a closer look. The oil leak would turn out to be the least of my concerns. Turns out both front axles, ball joints, fuel lines, and head gasket need to be replaced. The driveshaft is loose and needs to be looked at as well.
This vehicle was not safe to drive and will not pass state inspection as is. The repairs needed will cost $3K-$4K.
I called the dealership and left a message for Tony Sollecito, the General Manager at Acura of Valley Stream. I sent Tony an email documenting my concerns with photographs. I called and left a 2nd voice message for Tony. None of my communications were replied to.
I called Acura Corporate HQ to express my grievance. They were highly professional and helpful. They offered to call the dealership and patch me in. Only then Tony answered without hesitation and I was given an opportunity to voice my concerns. He asked me how many miles were on the vehicle. When I told him >100K, he was immediately dismissive and told me there was nothing he could do. Apparently, vehicles with >100K miles are sold "as is" in NYS.
I wrongly assumed that pre-owned vehicles sold by brand name dealers went through some sort of check and vetting process before being placed on the lot. I figured an Acura dealership has a reputation to uphold which would preclude situations like this from occurring.
I expected this dealership to be forthright in advertising any vehicle they put on their lot, which was not the case. I'm certain this is common practice as this dealership. Do not purchase a vehicle with >100K mi from this dealership without first getting it checked. Acura of Valley Stream will never earn my business again.
Outstanding place
Reviewed by Shannon
in Valley Stream, NY
September 01, 2017
I loved coming in here and finding the car that was perfect for me! It was an amazing experience and to this day it has been my baby! Sunny was very helpful and made everything easy!
