Acura of Valley Stream in Lynbrook including address, phone, dealer reviews, directions, a map, inventory and more

881 Sunrise Hwy
Lynbrook, NY 11563

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Used Cars: 516-208-4824

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 10:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Acura of Valley Stream

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

356 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service could not have ask for a better dealer.

Reviewed by 1auntieverAugust 28, 2023

Excellent service could not have ask for a better dealer. I would highly recommend it.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Whenever I decided I was going to walk into this Acura

Reviewed by Tt10550August 12, 2023

Whenever I decided I was going to walk into this Acura dealership. It was the intent to buy a car, that I did. The sales process was smooth and the sales person was cool however, when I got to the point of adding on extra packages such tire and rim coverage I went with it because what I was sold was something that would be useful for me. When it was time to use that coverage, I was told I could not use it because it does not apply to what I was sold for, when I canceled that contract, I got confirmation from the company that it was canceled. However, the dealership has not reflected that onto my account as of yet and when I contact them, no one calls me back. I finally got the issue resolved (meaning finally spoke to someone)after some time: Advice to consumers, make sure you ask tons of questions and get clarification on any ad ons that you purchase. Don't go by what they tell you, actually read the documents. Some of it is hard to understand, so ask questions!! Actually never received what I was supposed to receive via mail that was discussed a week ago. So my review still stands at 2 stars for lack of promptness at handling situations once you leave the dealership.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My service was wonderful excellent communication everyone

Reviewed by A brown July 20, 2023

My service was wonderful excellent communication everyone was so professional I would not hesitate to recommend Acura of Valley Stream

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Valley Stream.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Acura of Valley Stream

Acura Of Valley Stream is Committed to YOU - Buy New Acura or Used Cars in Valley Stream NY.
At the foundation or should we say chassis of Acura Of Valley Stream is a desire to bring drivers in the greater Valley Stream area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Acura models such as the Acura ILX TSX TLX RDX and MDX and mint-condition used cars.

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