Acura of Brooklyn in Brooklyn including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2729 Nostrand Ave
Brooklyn, NY 11210

Get Directions

Reviews of Acura of Brooklyn

Overall Rating:

1.4 (out of 5)

0% recommend this dealer

2 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Absolute Disaster! Extremely long wait time!

Reviewed by Serge from Staten IslandJune 20, 2015

Had an appointment for 1pm, 15 minute appointment to show that my Torque Converter failed under recall. I was told i need to wait 3-4 hours!!! Absolutely non-professional, i traveled from Staten Island, a phone call would be nice, i turned around and left. i also waited 3 hours last time to have a 20 min AT Update done to my car.... By the way, no one knows about this recall, its not listed anywhere (fishy?) if your car vibrates at 1200-1400 rpm that's the issue, Acura will replace it for free for 09-11 TL and MDX models. I always drove Infinitis and BMWs, their service locations were nice and accommodating, Acura however has a filthy waiting area, something that puts their brand to a much lower level.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.8 (out of 5)

Terrible service department

Reviewed by John from Brooklyn April 15, 2015

This is the worst Acura service department by far! Every time I bring my car in for an oil change, I'm stuck here for 4hrs! They won't give you a loaner vehicle unless it's major repair and they don't offer a car wash. For a pristine brand like Acura, this service department sucks.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top