Acura of Brooklyn

I went to their body shop to do a simple oil change. Went in at 11:30am and had to wait about 5 hours.. After getting my car at 4:30, I found that they had damaged my car. Apparently they said they “fixed” my BRAND NEW car THREE TIMES, and yet the damage has gotten worse and worse. I called the general manager thinking he would solve this issue. But instead he yelled at me. What happened to respect? How ridiculous! Thank god I found that damage. If I never did they would have just went on with their day without a care in the world. Never go to this Acura dealership. This place is horrible and a waste of your time. They will steal money right out of your hands and will not care about your concerns. Save yourself a trip and find a more professional and respectful place. Your welcome.

Gave the car in for an oil cahage, took 2hrs and $100 which is fine. Then was told I need some things flushed (transmission etc.) They said they can do it in a hour and they did,but I got charged 4rhsfor the job because they rushed the job. I'm stilling waiting for management to call and apologize for the mistake.

My husband and I dealt with Ellen S. She was attentive to our needs and made us feel like we were her only customers. Her "bed-side manner" was impeccable. She worked hard to get us the best deal possible for our situation. Consummate professional yet very friendly. Highly recommended! Thank you Ellen.