700 Bedford Rd
Bedford Hills, NY 10507
Sales: 855-853-8837
Used Cars: 855-853-5609
Sales Department
| Sun | 11:00am – 4:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 6:00pm |
See all dealerships near Bedford Hills, NY that carry Acura
Overall Rating:
2.9 (out of 5)
70% recommend this dealer
117 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I had an incredibly disappointing experience with a Acura
I had an incredibly disappointing experience with a Acura Of Bedford Hills New York !!!! where I purchased a 2024 Acura MDX. The service I received was the worst I've ever encountered. My salesman, Jessie, had poor communication skills and lacked any sense of customer service. The finance manager, Debbie, seems to be the only person capable of closing deals, and her performance was far from satisfactory, And when she’s sick no one else can close a deal. At least that was my experience. As for the General Manager, Greg Ward, I can't understand how he maintains his position given the state of service at the dealership. I do t know how there even meeting monthly sales goals !! It starts at the top so if the top is giving horrible service then his team is going to do the same. And this was truly my experience!!! worst General manager ever!!!!!! Additionally, Joe, who was responsible for registering my car, was unhelpful and left me feeling frustrated. I have a new car in my yard that has not even been registered yet. It’s been a whole week and that will not take my calls after I have purchased my vehicle. When all I’m trying to find out when will my car be registered so I can get my tag. I can’t get no one on the phone at all they hang up on me. Now is that instant I’m out of state🥲🥲🥲 My car was delivered on Friday, January 3, 2025, with no gas and trash left inside. It's currently sitting in my yard without a tags. Despite my numerous attempts to reach out, my calls have gone unanswered. I believe the responsibility lies with the General Manager, as he should have ensured better service from his team. This entire experience has been incredibly frustrating and is a reflection of poor management from the top down. There was one gentleman name John he would try to help me. I could tell he has been in sales and has had a lot of experience. Mr John needs to be the general manager he’s the only one there with class and was concerned and helpful. I’m telling you the worst experience ever….. 01/13/2025
Dealer Response
We apologize that your experience at Acura of Bedford Hills was less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you! 917-681-1029
Maximum rating = 5
The guys and girls at Acura of Bedford Hills are Great to
The guys and girls at Acura of Bedford Hills are Great to work with. Anthony, Gregg, Ed and Debbie collectively worked on my deal to get me to the best price my wife and I were looking for and they all made it happen. We love our new RDX. Thank you
Dealer Response
We’re thrilled to hear that Anthony, Gregg, Ed, and Debbie went above and beyond to make your deal happen and ensure you got the best price. Congratulations on your new RDX—we’re so glad you love it! If there’s anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help!
Maximum rating = 5
If you are looking for an Acura, look no further than the
If you are looking for an Acura, look no further than the dealership in Bedford Hills. Al (and Eddie) are so great to work with! Sweet, kind and very professional!
Dealer Response
Thank you for the amazing review and kind words. We appreciate your business and you taking the time to recognize Al and Eddie. Reach out if there is anything we can do for you. We look forward to seeing you again. Take care!
Maximum rating = 5
Acura Of Bedford Hills treats the needs of each individual customer with paramount concern. Whether you are looking for the latest model Acura or searching for a Certified Pre-Owned vehicle Acura of Bedford Hills is here to help. We provide excellent service to the greater Westchester and Putnam Counties and Western Connecticut including White Plains Greenwich Brewster and Danbury. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Find out what your used car is worth with our appraisal tool.