Acura of Bedford Hills in Bedford Hills including address, phone, dealer reviews, directions, a map, inventory and more

700 Bedford Rd
Bedford Hills, NY 10507

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Sales: 914-666-2120

Used Cars: 914-666-2120

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Acura of Bedford Hills

Overall Rating:

1.8 (out of 5)

70% recommend this dealer

114 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

I wanted to give this dealership zero stars but the

Reviewed by romi311@aol.comAugust 30, 2023

I wanted to give this dealership zero stars but the program made me give it one to move forward with this review. I had a terrible experience with this dealership and I highly recommend that you do NOT do business with them. The manager, AMANDA VELAZQUEZ is dishonest and manipulative. I contacted the dealership for a 2024 MdX and asked if they would price match another dealer. I was told by the BDC employee (Gisselle Rivera) that she spoke to the manager and it was approved. The manager (Amanda) sent me a link to the 2024 MdX that I wanted and had me fill out some information. When she came back to me, she no longer honored the price I was told. She lied and said she thought I wanted a 2023 which was never discussed and if she did actually think that, she would have sent me the link to a 2023 MDX (which she did not). When I called her out on her lie, she quickly lowered the price a few hundred dollars. I would rather pay more money and give my business to an honest dealership. Please be very cautious if you deal with Bedford Acura. They have made my car buying experience negative and stressful where I’m thinking about keeping my old car at this point.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Did not provide license plates & registration

Reviewed by Punit Kumar from New JerseyJanuary 19, 2023

We had purchased a new 2023 Acura MDX from Acura of Bedford Hills on Dec 26, 2022. It has been 1 month and we have not received the license plates. We have also not received the registration. The temp tag expires in 3 days. In NJ, for driving without license plates and without registration, the police can impound the car as well as impose heavy fines and points. I urge you to please resolve this matter urgently. Thank You

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Mr. Kumas, Unfortunately, we are at the mercy of the State of NJ for when we receive license plates for cars that have been purchased. If they are backed up or running slow then it takes a while to receive them. As stated to you, the plates will be here any day. We will call you once we receive them.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Overall good experience.

Reviewed by CarExpert69December 17, 2022

Overall good experience. First time buying from them. In the past always got my Acura from curry. The pick up experience was too long. Took several hours. Most of the deal was done remotely and that went smoothly. Gave me a hard time when I arrived and wanted to compare two cars. But otherwise good pricing, etc,

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the great review. We work hard to make sure our customers get exactly what they want and need. We hope to see you again in the future.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Acura of Bedford Hills

Acura Of Bedford Hills treats the needs of each individual customer with paramount concern. Whether you are looking for the latest model Acura or searching for a Certified Pre-Owned vehicle Acura of Bedford Hills is here to help. We provide excellent service to the greater Westchester and Putnam Counties and Western Connecticut including White Plains Greenwich Brewster and Danbury. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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