1425 NJ-23
Wayne, NJ 07470

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Sales Department

Sun Closed
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:30pm

Reviews of Open Road Acura of Wayne

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Buyer Beware!

Reviewed by Mitch777 from Syracuse, NYSeptember 13, 2024

Buyer Beware! Bought a car online had it shipped to another state. Ended up having to spend $5000 to get it fixed. The dealer would not consider helping in any way with several bogus reasons. Look elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

When it came to sale their cars they are very good but be

Reviewed by Kay Pah from Rutherford, NJ December 22, 2023

When it came to sale their cars they are very good but be aware of their service department. They so overpriced battery change $350, oil change $100, they told me break fluid needed to be changed, also the cabin filter, my car is Acura TLX 2020 and has 23,000 miles. I only needed Battery and oil changed . I ended up paying close to $1000. Nice part was that they picked me up so I can go pay and pick up my car. I will never go to service my car there ever again. Horrible customer service!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I love my shiny new MDX! Thanks DAVE!

Reviewed by David Foran from Boonton, NJJune 17, 2023

We have been with Acura of Wayne for many years. No regrets! Dave Scattereggia is honest and professional and has always given us such fantastic deals that I feel like family! All the staff are warm and courteous and, Iike Dave, are Top Class!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello David, Thank you for your continued loyalty and for sharing your positive experience with Acura of Wayne. We are delighted to hear that you have been with us for many years and that you have no regrets about choosing our dealership. Once again, thank you for your feedback and for being a part of the Acura of Wayne family. We look forward to serving you for many more years to come.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Open Road Acura of Wayne

Open Road Acura Of Wayne in Wayne NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.
Hablamos Espanol Llamama Johanna Perez 973-696-5700 x 128

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