Open Road Acura of East Brunswick

BEWARE. ITS A SCAM DEALERSHIP. At 1pm I called for a new RDX that was featured on their website. Spoke to Ajala, sales rep, and she told me it's available and to come down. It was for my 75 year old uncle. My uncle and aunt drove an hour to the dealership. Ajala didn't come to meet them. Another sales rep came and said the car is not available as there is a deposit on it from morning and they should buy the one which was $12k more. If the car had a deposit on it since morning, why would Ajala ask them to stop by at 1pm. Spoke to the manager, Rich, and he was of no help, he rather justified the scam. PLEASE BEWARE. THIS DEALERSHIP IS JUST IN PRACTICE OF SCAMMING BUYERS PROMISING THEM THE CAR AND WHEN THEY COME TO THE DEALERSHIP, THEY SWITCH AND BAIT THE BUYERS WITH A HIGHER PRICE CAR.

Roberto Brito is very rude and unprofessional. He is am aggressive disrespectful manager. A deal was made as per Dominic and manager joe but Roberto came to say they were no longer doing the agreed deal. He never introduced himself. I came to know Roberto name after asking Dominc. Terrible experience all around. Dominic the salesman was courteous. I wonder if Roberto would argue with a caucasian customer the way he was ready to do with my husband… just shameful!!!

Tried to hit us with $2100 in additional fee's on a used vehicle?? recondition fee $1300, destination fee $800?? also was very petty the sales women saw better accutec mats in the car and added $220 to the bill. When the manager came over he offered to deduct the price of the mats and take them out?? xxx I walked out........