1041 Route 18
East Brunswick, NJ 08816

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Open Road Acura of East Brunswick

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They advertise “certified pre owned” then you get to the

Reviewed by educated buyer from NJDecember 28, 2024

They advertise “certified pre owned” then you get to the dealership and they try to add $2500 for a protection package because they say the CPO waranty isn’t included. False advertising! And their $1000 doc fee is a rip off. Covid car selling is over, get a grip.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

watch for aftermarket add on

Reviewed by L. from NJJuly 19, 2023

The aftermarket cost they add to the cost of the car is ridiculous. Seems like false advertisement to me. We are not talking taxes and doc fees. They add on another 2k to clean the car and change oil etc. My opinion that should all be included in the sale price, not an add on when you sit to go over the financing. Oh and I felt like I was sitting in a sauna, as their AC did not work. It was at least 85 degrees in there. At least get a fan!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, Thank you for taking the time to share your feedback with us. We're sorry to hear that you found the additional aftermarket costs to be unreasonable. We understand your perspective and value your input. Our goal is to provide transparency and a clear understanding of all associated costs. We apologize if this wasn't the case during your visit. We'll take your feedback into consideration as we continuously work on improving our processes. As for the AC issue, we apologize for the discomfort you experienced.

Overall Facilities 1

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Beware. SCAM DEALERSHIP.

Reviewed by HS from Jersey City, NJJuly 30, 2022

BEWARE. ITS A SCAM DEALERSHIP. At 1pm I called for a new RDX that was featured on their website. Spoke to Ajala, sales rep, and she told me it's available and to come down. It was for my 75 year old uncle. My uncle and aunt drove an hour to the dealership. Ajala didn't come to meet them. Another sales rep came and said the car is not available as there is a deposit on it from morning and they should buy the one which was $12k more. If the car had a deposit on it since morning, why would Ajala ask them to stop by at 1pm. Spoke to the manager, Rich, and he was of no help, he rather justified the scam. PLEASE BEWARE. THIS DEALERSHIP IS JUST IN PRACTICE OF SCAMMING BUYERS PROMISING THEM THE CAR AND WHEN THEY COME TO THE DEALERSHIP, THEY SWITCH AND BAIT THE BUYERS WITH A HIGHER PRICE CAR.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Open Road Acura of East Brunswick

Serving the Tri-State area. Open Road Acura Of East Brunswick located at 1041 Route 18 in East Brunswick NJ is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

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