Open Road Acura of East Brunswick in East Brunswick including address, phone, dealer reviews, directions, a map, inventory and more

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1041 Route 18
East Brunswick, NJ 08816

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Open Road Acura of East Brunswick

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

119 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Beware. SCAM DEALERSHIP.

Reviewed by HS from Jersey City, NJJuly 30, 2022

BEWARE. ITS A SCAM DEALERSHIP. At 1pm I called for a new RDX that was featured on their website. Spoke to Ajala, sales rep, and she told me it's available and to come down. It was for my 75 year old uncle. My uncle and aunt drove an hour to the dealership. Ajala didn't come to meet them. Another sales rep came and said the car is not available as there is a deposit on it from morning and they should buy the one which was $12k more. If the car had a deposit on it since morning, why would Ajala ask them to stop by at 1pm. Spoke to the manager, Rich, and he was of no help, he rather justified the scam. PLEASE BEWARE. THIS DEALERSHIP IS JUST IN PRACTICE OF SCAMMING BUYERS PROMISING THEM THE CAR AND WHEN THEY COME TO THE DEALERSHIP, THEY SWITCH AND BAIT THE BUYERS WITH A HIGHER PRICE CAR.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Terrible experience avoid this acura dealership!!

Reviewed by MCrosbie from New Jersey October 23, 2021

Roberto Brito is very rude and unprofessional. He is am aggressive disrespectful manager. A deal was made as per Dominic and manager joe but Roberto came to say they were no longer doing the agreed deal. He never introduced himself. I came to know Roberto name after asking Dominc. Terrible experience all around. Dominic the salesman was courteous. I wonder if Roberto would argue with a caucasian customer the way he was ready to do with my husband… just shameful!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Xtra fee's

Reviewed by Anthony Odessa from Staten IslandAugust 24, 2021

Tried to hit us with $2100 in additional fee's on a used vehicle?? recondition fee $1300, destination fee $800?? also was very petty the sales women saw better accutec mats in the car and added $220 to the bill. When the manager came over he offered to deduct the price of the mats and take them out?? xxx I walked out........

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 1

Quality of Repair 2

Maximum rating = 5

About Open Road Acura of East Brunswick

Serving the Tri-State area. Open Road Acura Of East Brunswick located at 1041 Route 18 in East Brunswick NJ is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

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