Bridgewater Acura

Hello, neighbor. Please be aware of the dealership's service department when you take your car in for service. They are scamming people out of money because of low sales of new cars. They are using their service department to make false diagnoses on your cars to offset the books for the poor sales shortfall, since nobody is buying many new cars. I took my Acura MDX for its regular maintenance at Bridgewater Acura. As I always do, every 3 months for 5 years on this vehicle. For the last 2 1/2 years, they have taken advantage of me, telling me I needed this work and that work done to my car. It cost nearly $10000 and more. Long story short, last week I took my car in for an oil change, and I complained that my windshield washer wasn't working after they changed my blades during the last oil change and inspection. Now they are telling me I have a major oil leak and a whining noise from the axle, even though I had them replaced a year ago. A $4200 bill. Let me remind you, total of 26 years of loyalty to Bridgewater Acura. I bought 3 cars and sent 5 people over to them to buy cars. I did all my maintenance work with them. This last time, I knew something wasn't right. I smelt no burning of oil nor no oil spots in my driveway. 🤔I was blind to how many times and how much I had spent over the years until my friend and one of the service guys opened my eyes and told me how they use their service department to make money for the dealership, because of the declining sales, haven't made a profit for the last 6 years. So be careful with your car at the dealership. They are scandalous.

Thanks to Kas for all the help he provided to us. Obi on financial was very professional too. I give them A+! Thanks for everything. Richard O. Easton, 18042.

The best experience I ever had purchasing a vehicle, Peter,the salesman,was excellent and Mr Nwoye the finance manage was a gentleman! Can’t rave enough about the dealership and my experience! I will recommend this dealership to everyone!