A member of the Cars.com family
A member of the Cars.com family
2219 Lafayette Road
Portsmouth, NH 03801
Sales: 603-869-7878
Used Cars: 603-869-7882
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:30pm |
| Tue | 8:00am – 5:30pm |
| Wed | 8:00am – 5:30pm |
| Thu | 8:00am – 5:30pm |
| Fri | 8:00am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Portsmouth, NH that carry Acura
Overall Rating:
4.6 (out of 5)
91% recommend this dealer
273 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I had a favorable car buying experience.
I had a favorable car buying experience. Everyone involved was polite, honest, and provided diligent customer service throughout the entire process. I appreciated not feeling pressured and the relaxed environment. A quick shoutout for Jennifer for going above and beyond with the registration process. I appreciate you taking the extra time out of your day - thank you. Maddie, you’re a great saleswoman - keep doing what you’re doing. I appreciated that you were relaxed, calm, collected as well as the first person to approach me outside in the parking lot. The only recommendation that I have is to familiarize the cars safety features and encourage registrations through the dealership as appointments for the RMV are hard to obtain in MA.
Dealer Response
Thank you so much for your positive review and honest recommendation! We are so happy that you had a great car buying experience. Please feel free to stop in for a re-delivery at your convenience so we may help you better understand all the safety features. We would be more than happy to go over anything you may have questions on! As far as MA registrations, we understand that it can be very difficult, and you are more than welcome to use our service here to get it registered (they don't make it easy!). We have you are enjoying your new vehicle!
Maximum rating = 5
Experience was great.
Experience was great. They had the car that I wanted, and made the purchase very easy and quick. Place was very nice and very happy with the process.
Dealer Response
Thank you for sharing your experience with us! We value all of our customers and try to make the car buying experience as quick and efficient as possible. We look forward to seeing you for your regular maintenance!
Maximum rating = 5
Reneged on the promises made to us when it came time to
Reneged on the promises made to us when it came time to make the final purchase on a new RDX / Bait and Switch on our trade in. Very disappointing experience after investing a lot of my own personal hours, as I trusted their team. Will not do business with this dealership in the future and would not recommend. Spent many hours working with Sales rep and a manager, and took a half day off to drive in and get an estimate on my trade in. What they offered as $4,000 trade in became $2,800 three weeks later (with various excuses as to why) when my White RDX was delivered and ready for purchase. The $1,200 may not be much on the scheme of things, but not trustworthy business ethics. Very unfortunate as I’m a very trustworthy, loyal customer.
Maximum rating = 5
The Key Difference
At Key Acura of Portsmouth
At Key Acura of Portsmouth our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. At Key Acura of Portsmouth we're committed to delivering you a purchase experience that exceeds your every expectation.
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