828 Adcock St
Ridgeland, MS 39157

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Sales: 866-538-8012

Used Cars: 888-494-4088

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Acura of Jackson

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Took our 2006 in for repair.

Reviewed by gisaokatJuly 08, 2024

Took our 2006 in for repair. Two weeks later after our phone calls we were told it was fixed. Went up to get it next day, it wasn’t ready.( Right front headlight, air conditioner, oil change.) After they did the Repairs, the air conditioning fan was too loud, the side mirrors no longer could be set, and the bumper under the headlight no longer seated correctly. We are weeks later and Acura service manager says they didn’t do anything with the bumper, therefore not their problem. All we know is that it wasn’t that way when we dropped it off, but it was when we picked it up. This is the worst Service department we have ever experienced.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I've always heard that a dealership is no better than

Reviewed by RealtorJanuary 11, 2023

I've always heard that a dealership is no better than their service department. Anthony Doss in the service department is reason enough to do business with Acura of Jackson! Ask for him if you need to get your vehicle serviced. He's friendly, courteous, knowledgeable, and prompt with updates! The waiting area, has a TV room with a charging station, free snacks and beverages, last but not least, a children's play area.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Don’t spend $1000 for windshield protection because it

Reviewed by jimritt1027September 01, 2022

Don’t spend $1000 for windshield protection because it protects nothing. But they won’t tell you that. When you need your windshield replaced, you find that its not covered. Only dings that can be repaired with $5 and a trip to Walmart. The GM offered a refund when I complained

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Acura of Jackson

Come see what makes Acura of Jackson such an outstanding dealership by visiting us our greater Brandon Clinton and Madison MS area dealership. We offer our customers a variety of world class automotive services at one convenient location. We maintain an extensive inventory of new Acura cars in greater Jackson and certified pre-owned Acura vehicles. Begin browsing for a new Acura from the comfort of your home by visiting our searchable new car and SUV inventory online. If you plan on financing your new or used Acura vehicle in the greater Mississippi area the Acura of Jackson auto finance team is ready to assist you.

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