Fox Acura Grand Rapids in Grand Rapids including address, phone, dealer reviews, directions, a map, inventory and more

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4330 29th St SE
Grand Rapids, MI 49512

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Sales: 616-942-8040

Used Cars: 616-942-8040

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Fox Acura Grand Rapids

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

533 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I Like Everything

Reviewed by Dwight from Kalamazoo MIJuly 30, 2019

Friendly, caring, professional. Ray does a great job taking care of my MDX. Jerry does a great job in sales, he always talks to us when we bring our MDX in for service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for your outstanding review, Dwight! I'm very happy to hear that Ray and Jerry are of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Paul Nielsen, pnielsen@foxmotors.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Awesome service experience!

Reviewed by Bernard from Grand Rapids, MIJuly 28, 2019

Walter is always very helpful, I came in for an oil change. I received an update very quickly and an inspection discovered air and cabin filters needed replacement. Happy all done in one visit.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Bernard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Paul Nielsen, pnielsen@foxmotors.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Efficient service

Reviewed by Susan from Grand Rapids miJuly 28, 2019

I felt the Efficiency and politeness of the staffers was excellent. The facility was clean and well organized. I liked the availability of the drinks and snacks

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate your marvelous feedback, Susan. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Paul Nielsen, pnielsen@foxmotors.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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