Acura of Laurel

I recently took my 2012 MDX (over 120,000 miles and still going strong) in for service. It was rather late in the day - around 4 pm - and I did not have an appointment. Branden Hayes was my service advisor, and he was able to get my car scheduled for service on the spot. I was going to be waiting for my vehicle and Branden advised it would take 1.5 - 2 hours to complete the maintenance. I sat in a very nice waiting room and enjoyed some light refreshments while I waited. Another Acura employee was walking around handing out Christmas Cards. He gave me one that had a 10% discount coupon inside. The card clearly stated that the coupon must be displayed at the time service is written up, but I immediately took it over to Branden who assured me that he would apply the discount towards my service invoice. My vehicle service was completed in a timely fashion (just under 1.5 hours) and I saved a little bit of money to. I have been using Acura of Laurel's service department since they opened and have always received this type of service. They always make me feel welcome, and the services they perform have kept all of my vehicles running smoothly. I have had four Acuras over the years - an 89 Integra, a 05 TL (my favorite!), a 2012 MDX and a 2020 TLX Technology, which is my current daily driver. All of these were serviced at Acura of Laurel. The TL had over 225,000 miles when I finally traded it in, and it was still running flawlessly. Thank you, Acura of Laurel, for the exceptional level of service that you provide.

My experience has always been excellent. Tarsis and his team are extremely professional and always get me in and out.

Great experience as always. Work was done in a timely manner and was completely satisfied.