10400 York Rd
Cockeysville, MD 21030
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
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Overall Rating:
4.6 (out of 5)
95% recommend this dealer
667 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Alana our sales rep and Mike (GM) were amazing.
Alana our sales rep and Mike (GM) were amazing. They answered every question, never applied any sales pressure and were extremely pleasant and helpful. I highly recommend this dealership.
Dealer Response
Hi Stacy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura Hunt Valley and we hope to be of service again in the future.
Maximum rating = 5
Came in for flat tire as we were on our way from MD to
Came in for flat tire as we were on our way from MD to Philly trying to get to our daughter in labor. This was told to staff and that we were in quite a hurry and only wanted the new tire so we can be on our way. Ended up being over 2 hours since they also performed an unwanted and unexpected 4 wheel alignment. Nobody came back to us asking if this was requested, as we would have said no since we were in a hurry. Really not happy.
Dealer Response
Hi Robert, we appreciate you taking the time to respond. The staff at AutoNation Acura Hunt Valley take our reviews very seriously. Please contact us at (443) 608-5140 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Maximum rating = 5
Noah was very helpful and honest with helping me make my
Noah was very helpful and honest with helping me make my decision with my new car his customer service was excellent
Dealer Response
Lia, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Maximum rating = 5
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today! Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.
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