100 Oxmoor Ct
Louisville, KY 40222

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Sales: 855-668-5743

Used Cars: 855-418-9344

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Neil Huffman Acura at Oxmoor

Overall Rating:

4.3 (out of 5)

86% recommend this dealer

253 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Arthur GM & Gavin sales literally delivered the BEST deal

Reviewed by iknowaguypowersJanuary 01, 2024

Arthur GM & Gavin sales literally delivered the BEST deal in 4 states! I made a call with what I wanted both car and terms, shortly after they delivered my new Acura to my doorstep! Amazingly seamless, best price, terms & customer service I've ever experienced in my vehicle purchasing experiences! Also while maintaining there positions at the store, made them selves available as I sat on my couch and delivered to my door step after hours to accommodate what I needed done!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

CUSTOMER SERVICE

Reviewed by BARRY SUMNER from LOUISVILLE,KYAugust 09, 2023

MY WIFE AND I BOUGHT A NEW ACURA MDX. WHILE FILLING OUT THE PAPER WORK,WE PUT HER NAME FIRST ON THE REGISTRATION BUT WE WANTED MY BIRTH MONTH, WE HAVE A VETERANS PLATE.WE HAVE BEEN BACK TO THE DEALER THREE TIMES TO GET THIS REGISTRATION CORRECT. WE EVEN CALLED THE DMV AND THEY SAID ALL THE DEALER HAD TO DO WAS TO PAY 17. DOLARS TO CHANGE IT OVER. THE LAST TIME THEY SENT ME A SCANNED COPY AND ITS STLL WRONG SO I REPLYED THAT I WILL PICK IT UP THE NEXT DAY, AND WE WOULD JUST LEAVE IT WITH MY WIFES BIRTHDAY MONTH. I GO TO GET THE REGISTRATION AND MIKE SAYS I CAN PRINT IT OFF, BUT THE ORIGINIAL IS IN ANOTHE BUILDING 10 MINUTES AWAY AND IT WOULD'T BE AT THE DEALER UNTIL 4:30 OR 5:00. I SENT THE THE NEW CAR MANAGER A NOTE, BUT NEVER GOT A CALL. I CAN SEE WHY THE DEALER HAS A 3.5 RATING.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Great experience!

Reviewed by John Cochrum from Jeffersonville, INApril 05, 2023

Recently purchased a used Nissan Maxima at the dealership. The salesman, Dan has been nothing short of fantastic to work with. He is prompt attentive and has met and exceeded my needs for my new vehicle. I would recommend every time. Acura of Oxmoor has a repeat customer! A++++

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for the wonderful review, John! We are happy to hear your experience with Dan was top-notch!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Neil Huffman Acura at Oxmoor

Here at Neil Huffman Acura, our commitment is unwavering: we're dedicated to making your dream car a reality at a price that fits your budget. Whether you're crystal clear on your preferences or need some inspiration, explore our extensive online inventory featuring new Acuras, used cars, vans, crossovers, trucks, and SUVs. Uncertain about your financial options? Simply fill out our convenient online Finance Form, and let one of our expert auto loan specialists guide you through the process with ease.

Ready to buy? Get a price quote before visiting the dealership.

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