100 Oxmoor Ct
Louisville, KY 40222

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Sales: 855-346-2275

Used Cars: 855-418-9344

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Neil Huffman Acura

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not buy a used Car from this dealership or expect

Reviewed by Anonymous from Louisville, KYJuly 29, 2025

Do not buy a used Car from this dealership or expect quality service. I purchased a 2016 Range Rover from Acura good thing I purchased the extended warranty. I drove it to home on the way home I received a over heat signal. I stopped put coolant in it thought no big deal. I took it back they told me it needs a coolant hose that was not the issue. I took it to Range Rover and it had $14,000 in repairs. Busted right front airbag, new radiator with hoses, motor bushings, and oil pan gasket and crack. Their Customer Service is poor and they can not be trusted. Check Engine Light was on since I purchased the vehicle. The Warranty Company has major loop holes so you wil have to pay out of pocket for anything you need done to your car. Range Rover fixed every problem I had but had to fight with Protective Warranty Coverage the whole time. I took it back to them because I was given 3 Oil changes and 2 Tire Rotations at the time of purchase. This was going to be the last time I had to deal with them. Range Rover fixed my Vehicle 100 percent with no issues, mind you. I received my vehicle back after getting my Rotation and Oil change almost home Check Engine Light came on. I have to go make another claim with Protective Warranty to get my Range Rover running 100%. I spent $1000 dollars out of my pocket with having the Extended Warranty. No Pleased I have to deal with Acura Service or Dealership.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Chase was great.

Reviewed by Roger from Louisville kyMay 12, 2024

Chase was great. I really appreciate Chase for going above and beyond for my husband and myself.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Arthur GM & Gavin sales literally delivered the BEST deal

Reviewed by iknowaguypowersJanuary 02, 2024

Arthur GM & Gavin sales literally delivered the BEST deal in 4 states! I made a call with what I wanted both car and terms, shortly after they delivered my new Acura to my doorstep! Amazingly seamless, best price, terms & customer service I've ever experienced in my vehicle purchasing experiences! Also while maintaining there positions at the store, made them selves available as I sat on my couch and delivered to my door step after hours to accommodate what I needed done!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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