Arlington Acura in Palatine in Palatine including address, phone, dealer reviews, directions, a map, inventory and more

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1275 W Dundee Rd
Palatine, IL 60074

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Sales: 866-231-0455

Used Cars: 866-892-7510

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 7:30pm
Wed 7:30am – 7:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Arlington Acura in Palatine

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

1501 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have been going to Arlington Acura for many years.

Reviewed by jenniferJuly 02, 2022

I have been going to Arlington Acura for many years. Have purchased a few cars there and done all my maintenance there. Aamer is an outstanding guy. He always is straight to the point, doesn't BS you and give you a run around. The fact that Jim calls himself a Manager and treats people with such disrespect is baffling. I have never been brought into an office and told that I must do things to my car otherwise im an idiot. I don't think I will ever return after my last encounter.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fast, reliable service and very friendly people all

Reviewed by RadoNJuly 01, 2022

Fast, reliable service and very friendly people all around. Took care of all the SUV needs.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

1st service

Reviewed by Larry from Wheeling, IL.June 30, 2022

My first oil change, I was met with a welcoming," Hello". I stayed about an hour, and received great service and a clean Car! THANK YOU!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you so much for your kind words, Larry, and for taking the time to leave us this wonderful feedback!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Arlington Acura in Palatine

Serving the Palatine area Arlington Acura In Palatine located at 1275 East Dundee Road in Palatine IL is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

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