1275 E Dundee Rd
Palatine, IL 60074

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Sales: 866-231-0455

Used Cars: 866-892-7510

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 7:30pm
Wed 7:30am – 7:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Arlington Acura in Palatine

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

1850 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a fantastic experience with Jhonu Pulido at the

Reviewed by steeva1988February 17, 2024

I had a fantastic experience with Jhonu Pulido at the dealership. His customer service was exceptional, and he went above and beyond to ensure I found the right vehicle. I highly recommend them!"

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a fantastic experience buying my 2024 MDX from

Reviewed by stramfamFebruary 03, 2024

I had a fantastic experience buying my 2024 MDX from Arlington Acura! Sam Dibashi was very helpful and professional in helping me choose the right car for my needs and working out a great deal with the GM. This is the fifth car I have purchased from this dealership and it will not be the last. I have also had many opportunities to use the service department over the past several years and my experience has been outstanding.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Great professional service and Mark Nietzke is fantastic!

Reviewed by r_dubersteinFebruary 01, 2024

Great professional service and Mark Nietzke is fantastic! The reason I didn't give a 5 star is that you charge additional 10% when paying with a credit card.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Arlington Acura in Palatine

Serving the Palatine area Arlington Acura In Palatine located at 1275 East Dundee Road in Palatine IL is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

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