8150 W. 159th St.
Orland Park, IL 60462

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Sales: 855-892-8922

Used Cars: 866-288-0151

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 4:30pm
Sat 7:00am – 1:00pm

Reviews of Joe Rizza Acura

Overall Rating:

4.6 (out of 5)

96% recommend this dealer

2346 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have bought two cars in my life, one from Joe Rizza

Reviewed by EMMALEIGH.STROCKJanuary 31, 2026

I have bought two cars in my life, one from Joe Rizza Ford and most recently Joe Rizza Acura. Considering that Acura is a "luxury" brand, I'm EXTREMELY disappointed with the AcuraLink app. The fact that there are no technicians available at dealerships is ridiculous. Why do I have to call a 1-800 number for a feature that you guaranteed me would work. The sales rep told me I wouldn't need a remote start on the key fob because I could do that during the AcuraLink app. Why include the AcuraLink app as the main mode of remote start knowing that it's pervasively a problem?? When I ask about AcuraLink, service tells me it's a separate entity. At the end of the day, I bought my car from Acura, not from AcuraLink and you should stand behind the services that you include in your cars. Knowing that the AcuraLink isn't reliable feels like scam. What's worse is that you expect people to pay $895 for a remote start on the through the key fob, which seems like the only reliable and functional option. Why buy an Acura if they don't provide reliable features?

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Emma, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Cory, in sales was great to deal with.

Reviewed by DonnamerJanuary 28, 2026

Cory, in sales was great to deal with. He was very professional and knowledgeable. The entire team was extremely good to deal with! I love my new RDX and I would highly recommend the entire team at Joe Rizza Orland Park Illinois

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They were all courteous and knowledgeable about the

Reviewed by RonaldfuggerJanuary 27, 2026

They were all courteous and knowledgeable about the vehicles we looked at. My daughter did purchase an Acura RDX. So far she is very pleased with the vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Joe Rizza Acura

Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.

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