8150 W. 159th St.
Orland Park, IL 60462
Sales: 855-892-8922
Used Cars: 866-288-0151
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 4:30pm |
| Sat | 7:00am – 1:00pm |
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Overall Rating:
4.6 (out of 5)
96% recommend this dealer
2346 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I have bought two cars in my life, one from Joe Rizza
I have bought two cars in my life, one from Joe Rizza Ford and most recently Joe Rizza Acura. Considering that Acura is a "luxury" brand, I'm EXTREMELY disappointed with the AcuraLink app. The fact that there are no technicians available at dealerships is ridiculous. Why do I have to call a 1-800 number for a feature that you guaranteed me would work. The sales rep told me I wouldn't need a remote start on the key fob because I could do that during the AcuraLink app. Why include the AcuraLink app as the main mode of remote start knowing that it's pervasively a problem?? When I ask about AcuraLink, service tells me it's a separate entity. At the end of the day, I bought my car from Acura, not from AcuraLink and you should stand behind the services that you include in your cars. Knowing that the AcuraLink isn't reliable feels like scam. What's worse is that you expect people to pay $895 for a remote start on the through the key fob, which seems like the only reliable and functional option. Why buy an Acura if they don't provide reliable features?
Dealer Response
Emma, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.
Maximum rating = 5
Cory, in sales was great to deal with.
Cory, in sales was great to deal with. He was very professional and knowledgeable. The entire team was extremely good to deal with! I love my new RDX and I would highly recommend the entire team at Joe Rizza Orland Park Illinois
Dealer Response
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!
Maximum rating = 5
They were all courteous and knowledgeable about the
They were all courteous and knowledgeable about the vehicles we looked at. My daughter did purchase an Acura RDX. So far she is very pleased with the vehicle.
Dealer Response
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.
Maximum rating = 5
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
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