McGrath Acura of Downtown Chicago

Acura New Car Dealership in Chicago, IL

1301 N Elston Ave
Chicago, IL 60642

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Sales: 773-336-6300

Used Cars: 773-336-6300

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm
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Reviews of McGrath Acura of Downtown Chicago

Overall Rating:

4.3 (out of 5)

82% recommend this dealer

451 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Car service is good but calling trying to get the finance

Reviewed by Lance C Irvin from Chicago, IllNovember 20, 2024

Car service is good but calling trying to get the finance department is a pain. No one in the department ever answers the phone or returns phone calls.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very nice helpful and make sure you in the Car you desire

Reviewed by DConley@cps.eduSeptember 28, 2024

Very nice helpful and make sure you in the Car you desire very patient with you let you make your own

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we’re overjoyed to hear about your five star experience! Thank you for sharing your kind words, they motivate us to keep improving every day! The McGrath Acura of Chicago family looks forward to your next visit with us soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It felt good knowing that the customer had a great

Reviewed by MikecossioSeptember 15, 2024

It felt good knowing that the customer had a great experience and didn't feel pressured into committing to a purchase

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, we’re thrilled to see your positive feedback! Your five star review is a wonderful encouragement for our team, and we’re grateful for your support! The McGrath Acura of Chicago family looks forward to your next visit with us soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About McGrath Acura of Downtown Chicago

Serving the Chicago area McGrath Acura of Downtown Chicago located at 1301 North Elston Ave. in Chicago IL is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today! Pay sales tax where you live not where you buy!

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Acura

Integra, MDX, RDX, ZDX
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