AutoNation Acura North Orlando in Sanford including address, phone, dealer reviews, directions, a map, inventory and more

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1001 Rinehart Rd
Sanford, FL 32771

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Sales: 877-872-6025

Used Cars: 877-873-3273

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of AutoNation Acura North Orlando

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

524 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience!

Reviewed by Ngreen from Lake Mary, FLAugust 31, 2021

We had a great experience at this dealership! Nick (in sales) was great helping us find the right car with all features that we wanted. Tom in finance was awesome with helping us finalize the details. A++ all around

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

GO TO ANOTHER ACURA DEALER

Reviewed by Jeremy from Orlando flAugust 20, 2021

I would like to inform you of an experience I had at your Acura of North Orlando store. On Monday 8-16-21, after my wife had been dealing with salesman Ghazi and finding the car she wanted, I accompanied her to also test drive the car. We absolutely wanted to buy the car and went inside to do the paperwork. After discussing a couple of accessories we wanted and having our credit checked, we waited for the paperwork to be prepared. This took a little while, probably longer than it should have since the salesman came back a couple of times and we had to remind him of the accessories to be added to the worksheet. We also had to remind him to include the small payoff from our trade in after another time. He was a nice guy but seemed new so no big deal. Our frustrations mounted when he was away from us for a minimum of 30 mins. He came back and said it would be 10 more mins. 18 mins later the business manager came to us, I do not recall his name, and said it would be a short while longer. I told him we would be leaving in 5 mins if things weren’t ready. A few minutes later, we were asked how we were going to make our down payment. We responded that we didn’t have a checkbook but could bank transfer the money immediately. Ghazi went to tell this to whomever and then came to say that a transfer would take even longer. This is when my frustration reached its breaking point. I went to the business manager and told him we were leaving. We would go get our checkbook and he could call us tomorrow when everything is ready. He said he doesn’t understand why we would leave. I said do you want to sell the car to me? He said no. I asked for them to have the GM call me the next day and he did not, I had to call him. The GM said that the place becomes like Walmart after 5:00. There were 2 other buyers in the entire store. I guess the GM feels like spending 60k on a car is akin to shopping at walmart. At this point I will tell everyone I know that buying from autonation dealers is a huge mistake.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Jeremy, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0749 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

Great experience

Reviewed by Ellin Drouin from Orlando, FLJune 22, 2021

Our salesperson, Gian, was great. Highly recommend.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

About AutoNation Acura North Orlando

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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