1001 Rinehart Rd
Sanford, FL 32771

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Sales: 877-872-6025

Used Cars: 877-873-3273

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Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Reviews of AutoNation Acura North Orlando

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1629 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Pain free car buying experience

Reviewed by Timothy Hendrix from Oviedo, FLFebruary 24, 2024

White glove service from door to deal. Amazed to have purchase completed within an hour after test drive. Terry was awesome.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are pleased to hear you had such a positive experience with us, Timothy! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Maximum rating = 5

3.0 (out of 5)

Proceed with caution

Reviewed by Joshua Pinkston from Cocoa, FLFebruary 22, 2024

1st salesman was very rude and inconsiderate. Had to overnight a check from my credit union they don't do wire transfers or direct deposit. Finance manager said my transmission was bad on my trade in and it only needed new spark plugs. Was out of a vehicle for 4 days waiting for a tune up to be done and missed work. Offered 7500 dollars less for my trade in than what was originally on paper because a finance manager thinks he is a mechanic. Went from 13000 to 6000 after check was already overnighted for the said amount. Was told the vehicle I was purchasing was sold then an hour later got a call it was a mistake and the vehicle I was purchasing was still there. 2nd time going to get my new vehicle the original salesman shredded all my documents so had to do paperwork all over again when I had the check and was waiting for the spark plug change to be done. Was not a good experience at all buying from here, but the 2nd salesman Feta was great took care of everything and my needs got me in and out and made sure I was happy. 1300 dollar tune up out of pocket just to trade in and buy another vehicle. I'm still owed 500 dollars as they did go half on the repairs which I have not seen yet. Bumper cover was replaced on vehicle I purchased but drivers side clip is broke causing the bumper cover to not be flush with headlight. Nick was not a very pleasant salesman to deal with was very rude with the first conversation about the car I was interested in and would not honor the kbb cash value on my car. I asked in signing if I could get the 2nd key fob and was told if I buy one when I had 2 fobs for mine, was very rude and not a people person.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Joshua, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (407) 680-0749 to speak to our manager directly.

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Maximum rating = 5

1.0 (out of 5)

Shady, rude not a great car buying experience.

Reviewed by jretrodudeFebruary 21, 2024

Shady, rude not a great car buying experience. Check glove box for owners manual. Careful

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0749. We hope to hear from you.

Overall Experience 1

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Maximum rating = 5

About AutoNation Acura North Orlando

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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