7200 Blanding Blvd
Jacksonville, FL 32244

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Sales: 904-685-9892

Used Cars: 904-685-9892

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Acura of Orange Park

Overall Rating:

3.9 (out of 5)

79% recommend this dealer

384 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Jon from the online sales department and Alexis, our

Reviewed by mjg2678May 30, 2025

Jon from the online sales department and Alexis, our sales person, were both extremely helpful and easy to work with. Alexis went above and beyond. The process was simple and we are very happy with our MDX. Highly recommend Alexis and this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback! We're thrilled to hear that Jon and Alexis provided you with excellent service during your experience at Hanania Acura of Orange Park. It's wonderful to know that you are happy with your MDX. We appreciate your recommendation, and we look forward to seeing you again soon! Sincerely, The Team at Hanania Acura of Orange Park

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

if you buy a car and there is a problem they will not

Reviewed by shawnmcclendon1978May 23, 2025

if you buy a car and there is a problem they will not help even if it is the same day also the car they sold has tires over 6 years old that are not safe . you think when you go to a dealership you could trust the salesman when he tells you the car went through the shop and passed inspection .Nadi, with all due respect, you knew full well I live over two hours away. Telling me to “just bring the car back” within 72 hours as if that’s a simple task is incredibly dismissive and unhelpful—especially when that policy was never mentioned during the sale or in any of our conversations afterward. Yes, the car is 12 years old and sold AS IS—but I trusted your dealership's word and inspection process, and I expected more integrity. I noticed the tapping sound within hours of buying the car and took the responsible step of contacting you right away. The issue was diagnosed the very next day and the repair estimate came in at $1,100. I didn’t demand money upfront—I gave your team the chance to make it right. Instead, you called the shop, confirmed the issue, and still chose to do nothing. This isn’t just about a repair bill—it’s about how a dealership stands behind their sales. You were more than happy to take full price for the car, but the second something went wrong, that professionalism vanished. I’m posting this so other buyers, especially those who don’t live nearby, understand what they’re walking into. Your response just proves my point—the support ends the moment the sale is final. not one person ever reached out to me about a piece of xxxx car i bought from them for almost 40k all they care about is selling you right now no after care at all i still warn everyone to steer clear from this dealer and shop at a repudiable dealer

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us, Shawn. I understand that your situation is concerning, and I appreciate your feedback regarding the car's condition and our service at Hanania Acura of Orange Park. While we sell vehicles \"AS IS,\" we aim to be transparent in our inspection process. However, I acknowledge your concerns about communication and the handling of your recent purchase. I value your trust and always strive to support our customers. Please reach out to me directly so I can discuss this with you further and learn more about your experience. Thank you for your input; it helps us improve our services. Nadi Malek, General Manager 904-777-5600

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I love this car.

Reviewed by KenMay 15, 2025

I love this car. It has been well maintained and has low miles for its age. My salesperson Alexis was great, very personable. But the rest of them seem to be the typical weird high pressure sales people you think of. It's a dealership that focuses on new vehicles while acting like a used car sales lot. Took them almost the entire 30 days to pay off my vehicle. No communication the entire time, had to make another payment on the trade in they bought. I'm sure I'll be compensated. I wasn't happy with the price I paid nor the extras I had no interest in that they didn't discuss with me. I drove 250 miles to come see this car and for the most part they twittled their thumbs till the last second when it was getting late and then rushed me through all the paperwork. Happy I got the car just felt dirty.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback, Ken. We’re glad to hear that you love your car and that Alexis provided great service. However, we understand your concerns regarding the sales process and timing. We strive for clear communication and a transparent experience at Hanania Acura of Orange Park. We appreciate your input and would like to discuss your concerns more thoroughly. Please feel free to reach out to us directly at your convenience. Thank you for choosing us. Nadi Malek, General Manager 904-777-5600

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Acura of Orange Park

Acura of Orange Park is proud to serve Jacksonville with quality Acura vehicles. With models like the ZDX TLX MDX INTEGRA and RDX we have something for every taste and need. If you're looking for a used car in Jacksonville we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Acura of Orange Park is not just your Jacksonville Acura dealership we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics to OEM Acura auto parts to car loans Acura of Orange Park is the smart choice for your automotive needs.

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