Rick Case Acura

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Overview
Dealer Reviews

Acura New Car Dealership in Fort Lauderdale, FL

Overall Rating

1.9/5

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Since opening his first car dealership in 1962, Rick Case has grown to become one of the auto industry's leaders in sales and customer satisfaction. Come Visit us at Rick Case Acura. We have the best selection of New Acura's and Pre-owned. We are located on 441 at Sunrise Blvd 875 N. State Road 7, Fort Lauderdale, FL 33317.

Need service for your new Acura? Rick Case Acura's Acura-trained mechanics can help.

Rick Case Acura Reviews

Overall Rating

1.9/5

4 out of 15 people recommended this dealer

Customer Service:

2.3/5

Buying Process:

2.4/5

Quality of Repair:

2.3/5

Overall Facilities:

2.8/5

Worse experience EVER!!!

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

1/5

Reviewed by n/a
in Homestead, Fl
June 12, 2020

Where do i start.... after days of debating and 3hrs of sitting in this facility. I have learned they to not notate when a person has spoken or came in to see the vehicle. I received a call to schedule an appointment to come in and sign the rest of the papers to finalize the sale. I drove an hour and some change to get the an hour before the scheduled appointment. Met up with the salesman sat down only to be told that they sold the car a few days ago. Can you imagine driving an hour to close the deal only to be told it has been sold and nobody told you before you made the drive? Poor service and I will definitely not be there ever again or refer them to anyone.

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Great service!

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Infinty1
in Plantation, fl
May 24, 2020

Love my new car! I live a good distance away and they were very accommodating. excellent customer service and when I arrived everything was exactly as we had agreed. Would shop with them again!

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2010 MDX

Overall Rating:

3/5

Customer Service:

3/5

Buying Process:

2/5

Quality of Repair:

3/5

Overall Facilities:

3/5

Reviewed by FigSter
in Ft Lauderdale , fl
August 05, 2012

Everyone is super nice but don't pay attention to details. I brought a certified used Mdx and I have had to return a few times for VIP things overlooked. Annoyed by the lack of attention.

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Picture of Rick Case Acura in Fort Lauderdale

Dealership Contact Information

Rick Case Acura 875 N State Road 7
Fort Lauderdale, FL 33317

Sales: 888-485-1098
Used Cars: 888-485-6142

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	11:00am	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	6:00pm	9:00pm	9:00pm	9:00pm	9:00pm	9:00pm	9:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:30am	7:30am	7:30am	7:30am	7:30am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	5:00pm

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