Gold Coast Acura in Ventura including address, phone, dealer reviews, directions, a map, inventory and more

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3195 Perkin Ave
Ventura, CA 93003

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Gold Coast Acura

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

37 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great people in a welcoming environment

Reviewed by Bradford Alkire from Oxnard,CaliforniaApril 09, 2022

Very comfortable atmosphere friendly service fast service

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Bradford, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Waste peoples time

Reviewed by Alex R. from Cerritos, CAApril 06, 2022

This dealer has the worst customer service possible. They posted a vehicle online that I inquired about. They reached out to me asking when I would like to view the vehicle. I tell the salesman Francisco that I will come tomorrow, Wednesday morning, due to me coming from LA County. I live 10 minutes away from Knotts Berry Farm. He proceeds to tell me it may not be available as they have a lot of people inquiring. At the time it is around 2:15pm so I tell him I understand if it's not available because I won't be able to make it for at least 2 hours due to traffic. Francisco is persistent on me coming to see the car. I tell him look bro, I have a newborn with me, if I come and the car is being sold to someone else I'm going to be pissed off as it will essentially be a waste of my time and my gas. If I come it's because I'm leaving with the car. Francisco then tells me don't worry bro, if you're coming I'll make sure the car leaves with you. I pick my oldest son up from school, get in the car with my family including my newborn baby and head out. I arrive at 5:07pm. About 20 minutes later he comes and greets me to show me the car and says we'll get going on it. I say great thinking I'm the only person there. Ha! Boy did he play me! As I'm about to test drive it he comes out and says someone got the car. I said what? All he says is I'm sorry. I tell him I just drove 2 1/2 hours here because you told me the car would be mine if I came and now I'm here and there was not only 1 person before me but 2 people before me waiting. Super inconsiderate and unprofessional. The same way he text me his information he could have texted me when I was on the way and said hey 2 people are here and are going to take the car. I could have easily turned around. Instead he let me come all the way there knowing I had no chance in getting the car in the first place. Typical lying salesman. I don't care if they had the last car on earth, I wouldn't buy from this dealership ever. Their employees clearly need better training.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, we regret to hear that you had a negative experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please contact us at (866) 978-2178. Thank you and have a great day.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Barbara J

Reviewed by Barbara Joe from Thousand Oaks, CAMarch 15, 2022

Working with the staff at Gold Coast made buying my RDX easy. They are pro?s, friendly, knowledgeable and courteous.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Barbara, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Gold Coast Acura

Gold Coast Acura | New Acura & Used Cars in Ventura CA
Proudly serving the tri-counties since Acura's inception in 1986 Gold Coast Acura is your place for once stop automotive shopping. When you visit our Ventura new and used car dealership your satisfaction is our primary concern. If you value low prices and variety of high-quality vehicles Gold Coast Acura is the first and last place you will need to shop for a new or used car by Acura. The team at Gold Coast Acura is proud to serve the communities of Oxnard Thousand Oaks and Westlake Village with Acura cars and would like to have the chance to earn your business.

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