3195 Perkin Ave
Ventura, CA 93003
Sales Department
Sun | 10:00am – 6:00pm |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 8:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 8:00pm |
Fri | 9:00am – 8:00pm |
Sat | 9:00am – 6:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 5:30pm |
Tue | 7:30am – 5:30pm |
Wed | 7:30am – 5:30pm |
Thu | 7:30am – 5:30pm |
Fri | 7:30am – 5:30pm |
Sat | 8:00am – 4:00pm |
See all dealerships near Ventura, CA that carry Acura
Overall Rating:
4.6 (out of 5)
92% recommend this dealer
37 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great people in a welcoming environment
Very comfortable atmosphere friendly service fast service
Dealer Response
Hi Bradford, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Maximum rating = 5
Waste peoples time
This dealer has the worst customer service possible. They posted a vehicle online that I inquired about. They reached out to me asking when I would like to view the vehicle. I tell the salesman Francisco that I will come tomorrow, Wednesday morning, due to me coming from LA County. I live 10 minutes away from Knotts Berry Farm. He proceeds to tell me it may not be available as they have a lot of people inquiring. At the time it is around 2:15pm so I tell him I understand if it's not available because I won't be able to make it for at least 2 hours due to traffic. Francisco is persistent on me coming to see the car. I tell him look bro, I have a newborn with me, if I come and the car is being sold to someone else I'm going to be pissed off as it will essentially be a waste of my time and my gas. If I come it's because I'm leaving with the car. Francisco then tells me don't worry bro, if you're coming I'll make sure the car leaves with you. I pick my oldest son up from school, get in the car with my family including my newborn baby and head out. I arrive at 5:07pm. About 20 minutes later he comes and greets me to show me the car and says we'll get going on it. I say great thinking I'm the only person there. Ha! Boy did he play me! As I'm about to test drive it he comes out and says someone got the car. I said what? All he says is I'm sorry. I tell him I just drove 2 1/2 hours here because you told me the car would be mine if I came and now I'm here and there was not only 1 person before me but 2 people before me waiting. Super inconsiderate and unprofessional. The same way he text me his information he could have texted me when I was on the way and said hey 2 people are here and are going to take the car. I could have easily turned around. Instead he let me come all the way there knowing I had no chance in getting the car in the first place. Typical lying salesman. I don't care if they had the last car on earth, I wouldn't buy from this dealership ever. Their employees clearly need better training.
Dealer Response
Hello, we regret to hear that you had a negative experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please contact us at (866) 978-2178. Thank you and have a great day.
Maximum rating = 5
Barbara J
Working with the staff at Gold Coast made buying my RDX easy. They are pro?s, friendly, knowledgeable and courteous.
Dealer Response
Hi Barbara, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
Maximum rating = 5
Gold Coast Acura | New Acura & Used Cars in Ventura CA
Proudly serving the tri-counties since Acura's inception in 1986 Gold Coast Acura is your place for once stop automotive shopping. When you visit our Ventura new and used car dealership your satisfaction is our primary concern. If you value low prices and variety of high-quality vehicles Gold Coast Acura is the first and last place you will need to shop for a new or used car by Acura. The team at Gold Coast Acura is proud to serve the communities of Oxnard Thousand Oaks and Westlake Village with Acura cars and would like to have the chance to earn your business.
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