2979 Corby Ave.
Santa Rosa, CA 95407
Sales: 707-234-4771
Used Cars: 877-516-3290
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Santa Rosa, CA that carry Acura
Overall Rating:
4.5 (out of 5)
93% recommend this dealer
108 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
We paid a fortune to get a car warranty and when I
We paid a fortune to get a car warranty and when I finally needed something done because two warning lights were on, I scheduled an appointment with their service department. We thought we had to go to them because that's where we bought the car. Paul checked us in on a Thursday and promised to let us know how much time they would need and what the cost would be. By Friday, we still had no information. We felt deceived, as they gave no importance to my car or me. The focus was trying to sell us things we didn't feel we needed, such as tires. They kept my car almost a week and we still had a warning light! I would never go back to them! STAY AWAY!
Dealer Response
Julianne, All feedback is used to improve, train, and mentor what we do. It's never our intention to make you feel anything but a valued customer, and I apologize for the lack of communication. Reach out to me if you'd like to discuss your experience. and how we can improve. Best, Diana B., CX Mgr, Hansel Acura 707-523-0727
Maximum rating = 5
Call multiple times no response just leave a message but
Call multiple times no response just leave a message but they don't care and never call back it happened twice with me service department sucks .nice only when you buy a car that is it
Dealer Response
Jassi, I am sorry to hear we failed to meet your expectations. We take your feedback seriously and will work to improve our communication. Thank you.
Maximum rating = 5
Always a pleasant experience with a nice waiting room and
Always a pleasant experience with a nice waiting room and relatively quick service! I’m not afraid to go in there!
Maximum rating = 5
In addition to our great selection of new vehicles, Hansel Auto Group has an inventory of over 600 pre-owned vehicles. Our diverse staff now numbers over 500. All of our team members are committed to offering the best customer service experience. At Hansel Auto Group, we will help you find the perfect vehicle that will meet all of your needs as a driver and an owner.
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