740 Capitol Expressway Auto Mall
San Jose, CA 95136

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Sales: 855-627-2539

Used Cars: 855-627-2586

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 10:00am – 8:00pm
Sat 10:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:00pm

Reviews of Capitol Acura

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

221 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The service department is awful.

Reviewed by RTDecember 04, 2025

The service department is awful. Well at least George is. He’s always is extremely mean to women I thought he just didn’t like a car savvy female but no he’s an equal opportunity offender. Plus when you ask to speak with his boss he doesn’t let you. Then when you walk into talk to the boss. You think he’d step in. I don’t think so I wouldn’t want him to exert himself. He’s like I’m watching I don’t need to step in I’ll let the customer leave they need us. We don’t need them.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Please know that I take your feedback seriously, and I would like to discuss your review. Please send me an email with your preferred contact information to discuss this further. Thank you, Ben Vanderhule Management Team Capitol Acura bvanderhule@penskeautomotive.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service good deal.

Reviewed by John visperas from San jose, caOctober 30, 2025

Excellent service good deal. With very knowledgeable staff, that will surely meet up with your concerns. Will recommend for future customers indeed,

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for recognizing our team's knowledge and service. We appreciate your recommendation and look forward to assisting future customers. Your feedback means a lot to Capitol Acura.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

They are friendly and respectful and doing your request

Reviewed by Matloza190August 17, 2025

They are friendly and respectful and doing your request on time, I really appreciate their support. Thanks

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words. We at Capitol Acura are glad to offer friendly and timely support.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Capitol Acura

Thank you for considering us for your automotive needs. We sell the exciting new Acura models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs in San Jose. Our courteous, experienced and professional staff is waiting to assist you. We’re here to answer any question on your mind, and we’re ready to deliver the same level of customer service that you’ve come to expect from our team. The only difference? We’ve made it easier than ever to complete the car buying or leasing process from the comfort of your home. Browse the Capitol Acura new and used car inventory online, submit any applicable forms, then come in for a test drive or schedule an online test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above. The Capitol Acura Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 740 Capitol Expressway Auto Mall San Jose, CA 95136. We have served customers from Fremont, San Jose, Santa Clara, Bay Area, and all over the greater San Jose area.

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