Spreen Acura in Riverside including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

8101 Auto Dr
Riverside, CA 92504

Get Directions
Visit Dealer Website

Sales: 951-824-7490

Used Cars: 951-335-8955

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Spreen Acura

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

1.1 (out of 5)

0 out of 7 people said they would recommend this dealer

1 (out of 5)

Nabul gray 2017 Lexus ES 350 Base for $21,000:

Reviewed by Joe in Riverside, CAJune 09, 2020

6/9/2020 Plz don't buy this Nabula gray 2017 Lexus ES 350 Base for $21,000 this car has a clean car fax but I found out that it been in an accident the bumper has been changed and bad painting was performed Head light was changed not correctly and you can see the paint on it headlight with bit of condensation after it sits overnight. It will cost more than 2k to fix it correctly. They know all that but they won't mention anything to you.

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Alternator replacement

Reviewed by Toua Thao in Beaumont, CAApril 21, 2020

Got an alternator replacement and B1 service (oil change) on April 18th 2020. Took an Acura 2012 TL into the dealership for oil change and the battery light (Check Charging System) check. Got to the shop around 11:07 AM. Request the oil change and check on battery light. (Diagnostic will cost $175, labor is at $175 an hour, but will be put toward the repair cost if repair is needed) Around 12:50 PM, the adviser came back with the diagnostic that the alternator was bad and need a replacement. So I agreed to replace the alternator. At 1:05 PM, the mechanic started working on the alternator. At 1:35 PM, the mechanic was done and took the old alternator back to parts department. So it only took the mechanic around 30 minutes to change the alternator. He then drove the car around the service area a bit, probably to test the alternator and then took it to the wash. At 1:53 PM final invoice was printed and I was called into the booth to pay. Oil change - $109.95 ($86.23 was for labor - about 30 minutes) Alternator - $1033.49 ($507.50 was for labor - 2.9 Hour at $175 per hour) I am not sure how car dealership or car repair shop charge for labor but I would think that it by the time they started working on the car and finished with it for a particular repair. But Spreen Acura's service adviser said that it was charged by book time so doesn't matter how long or short a repair was, you are charged a specific hour for a specific job. But charging $1015¿ per hour of actual labor is a bit much. Hope this helps.

Customer Service 1

Buying Process N/A

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

2 (out of 5)

Unanimous

Reviewed by Unanimous in RiversideSeptember 03, 2019

Edmund was very nice and relaxed when showing us the car inventory. Allowed us to drive the car and was helpful with any questions or concerns we had. Once we started to talk about the numbers however, things changed as he slowly disappeared and sent another sales guy our direction. This guy was extremely rude, pushy, and spoke to us like were dumb for not taking a deal right away. Constantly asked "why?" whenever we said ANYTHING and so we walked away.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top