Spreen Acura

Preordered the 2023 Integra from this dealership back in March. No Communication whatsoever. Reached out over 6 times to them. All you get is a sorry. Mandatory markup and mandatory accessories. Waste of time. Was told in March by Edgar no mark ups or add ons. July 22 was told mandatory 8k markup. Get a call today august 3 from Chris mandatory 2400 accessories. Obviously GREED plays a huge part in this dealership. Preorder consumer just helped dealers like this get extra units to FLIP. Stay away and don’t do business with crooked people and a greedy dealership. Bragging about we have people offering offers from all over. Why take preorders when you have don’t have intentions to sell to the consumer. Worse dealer ever

6/9/2020 Plz don't buy this Nabula gray 2017 Lexus ES 350 Base for $21,000 this car has a clean car fax but I found out that it been in an accident the bumper has been changed and bad painting was performed Head light was changed not correctly and you can see the paint on it headlight with bit of condensation after it sits overnight. It will cost more than 2k to fix it correctly. They know all that but they won't mention anything to you.

Got an alternator replacement and B1 service (oil change) on April 18th 2020. Took an Acura 2012 TL into the dealership for oil change and the battery light (Check Charging System) check. Got to the shop around 11:07 AM. Request the oil change and check on battery light. (Diagnostic will cost $175, labor is at $175 an hour, but will be put toward the repair cost if repair is needed) Around 12:50 PM, the adviser came back with the diagnostic that the alternator was bad and need a replacement. So I agreed to replace the alternator. At 1:05 PM, the mechanic started working on the alternator. At 1:35 PM, the mechanic was done and took the old alternator back to parts department. So it only took the mechanic around 30 minutes to change the alternator. He then drove the car around the service area a bit, probably to test the alternator and then took it to the wash. At 1:53 PM final invoice was printed and I was called into the booth to pay. Oil change - $109.95 ($86.23 was for labor - about 30 minutes) Alternator - $1033.49 ($507.50 was for labor - 2.9 Hour at $175 per hour) I am not sure how car dealership or car repair shop charge for labor but I would think that it by the time they started working on the car and finished with it for a particular repair. But Spreen Acura's service adviser said that it was charged by book time so doesn't matter how long or short a repair was, you are charged a specific hour for a specific job. But charging $1015‬ per hour of actual labor is a bit much. Hope this helps.