Ball Auto Group in National City including address, phone, dealer reviews, directions, a map, inventory and more

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2135 National City Blvd
National City, CA 91950

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Sales: 619-245-4240

Used Cars: 619-789-0027

Hours Toggle

Sales Department

Sun 10:00am – 9:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Ball Auto Group

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

734 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Crooks and liars

Reviewed by WiseguyinSD from San Diego CaliforniaMay 16, 2022

DO NOT buy a car from Ball Honda dealership, worst customer service ever, the sales men are crooks and liars, you will end up paying for add ons that do not exist, total disappointment, take you business elsewhere!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

FRAUD

Reviewed by thefonze619 from San Diego, CAMay 01, 2022

Please pay attention to the dealer add-ons buyer beware. This dealership is full of untrustworthy people Sam the salesman first values my trade in at 19k but when I told him Carmax offers me 26k Sam tells me to sell my car to Carmax. That is a 7k difference in trade in value where are these crooks getting their trade in values from? The Honda civic that i wanted to purchase had a MSRP for 25k the dealer add-ons took it up to 34k but I noticed that some add-ons where not even installed on the car and I notified the sales manager Miguel of this and he tried to tell me that everything is installed, then I told him the stripes are not installed, and the door protectors are not installed, Miguel then changes his mind and says ohh right those add-ons are not installed and goes to tell me that he will drop the price on the civic to 29k and to take my trade in to Carmax lol. DON'T do buissness with unethical people at Ball honda and make sure you get a service receipt of all the add-ons they are charging you for instead just alleging that they are already installed. Miguel told me Ball Honda always does buissness this way, well I will be reporting this dealership for fraud.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Please pay attention to the dealer add-ons buyer beware.

Reviewed by thefonze619May 01, 2022

Please pay attention to the dealer add-ons buyer beware. This dealership is full of untrustworthy people Sam the salesman first values my trade in at 19k but when I told him Carmax offers me 26k Sam tells me to sell my car to Carmax. That is a 7k difference in trade in value where are these crooks getting their trade in values from? The Honda civic that i wanted to purchase had a MSRP for 25k the dealer add-ons took it up to 34k but I noticed that some add-ons where not even installed on the car and I notified the sales manager Miguel of this and he tried to tell me that everything is installed, then I told him the stripes are not installed, and the door protectors are not installed, Miguel then changes his mind and says ohh right those add-ons are not installed and goes to tell me that he will drop the price on the civic to 29k and to take my trade in to Carmax lol. DON'T do buissness with unethical people at Ball honda and make sure you get a service receipt of all the add-ons they are charging you for instead just alleging that they are already installed. Miguel told me Ball Honda always does buissness this way, well I will be reporting this dealership for fraud.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Ball Auto Group

Whether you are looking for a new or used Acura Honda Kia car truck or SUV you will find it here. We have helped many customers from National City San Diego Chula Vista Kearny Mesa La Mesa Imperial Beach El Cajon Coronado and Bonita find the Acura Honda or Kia of their dreams!

We know that prospective customers are extremely well educated when researching their next vehicle. Ball Auto Group has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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