Acura
New Car Dealership in Cerritos, CA
Overall Rating
4.3/5
Read dealer reviews
The Browning Automotive Group of today consists of eight dealerships employing over 650 professionals. The keys to our success has been and will continue to be representing quality products in state of the art facilities while treating ALL customers and employees with courtesy, honesty and respect.
We are a family owned business and have been since 1986. Our dedication to our employees to ensure an excellent work environment is the same dedication we give to our customers.
We are here to ensure that your Acura ownership experience is nothing less than Superb.
If you're looking for service for your new Acura, Cerritos Acura's trained mechanics can help keep your new car running like new. So give them a call!
Cerritos Acura Reviews
Overall Rating
4.3/5
10 out of 12 people recommended this dealer
Sales department wasted my time and money
Reviewed by Prax
in Los Angeles, CA
September 27, 2020
Sales department wasted my time and money. I was in contact with John, the internet sales manager. I told him i was interested in test driving the RDX, MDX, and MDX hybrid AWD with A-spec package. I checked the website and it showed the vehicles were there. I'm near the end of my current lease and am very close to the mileage limit so driving the 60 miles round trip put me over. At 15 cents a mile it wasn't a real concern. The next day I got to the dealership for the test drive and found out the MDX Hybrid sold 2 days ago. I was passed off to a different sales rep who confirmed I was interested in the AWD RDX with A-spec package then went to get the cars for me to drive. The rep came back and informed me the cars haven't passed their safety inspection yet so they can't be driven. So now all 3 of the vehicles I asked to drive are not available, I'm spending money driving miles I didn't need to, and John who I was in contact with all morning never even bothered to check on the vehicles I asked about. Garbage customer service. Waste of time and money. Shop somewhere else.
Cerritos Acura is the best!
Reviewed by Gabriel M.
in Fullerton, CA
January 02, 2017
Acura Dealership were very professional and courteous with me. The salesman, Edward was extremely supportive, patient, kind, and caring on my behalf. I bought a beautiful car from the Dealership and the entire staff made the whole process easy. The Assistant manager, Bud to the Finance department, Tanya were all very professional with me and my entire family. They gave me a good interest rate and a good deal overall. I highly recommend Acura Dealership. They take good care of their customers from beginning to end.
Purchase from Cerritos Acura
Reviewed by Thomas B
in Silicon Valley, CA
September 11, 2013
We purchased a 2005 Acura RL (used) from Cerritos Acura They were the BEST We found the car through Cars.com The we live in the Silicon Valley, and the car was in SoCal But we worked the deal over the phone, wired the cash, and planned a flight to Long Beach Marcus, our salesman, picked us up at the airport A few minor paperwork items, and we were off with our car, driving home. Very pleased.
