Family Motors Acura in Bakersfield including address, phone, dealer reviews, directions, a map, inventory and more

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4625 Wible Rd
Bakersfield, CA 93313

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Family Motors Acura

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

2 out of 4 people said they would recommend this dealer

1 (out of 5)

buyer beware!

Reviewed by nicetry in la Quinta, caSeptember 26, 2020

Buyer beware. Bait and switch dealer. I inquired about an MDX via cars.com, I was told they have the car available and welcomed me to come in. Luckily I called and asked more questions. Turned out, they didn’t have the car and it was listed at a price “by mistake.” I inquired about another car, same story. I was getting in my car to drive nearly 4 hours to buy a car. Do yourself a favor and look elsewhere. Don’t waste your tome.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Poor service

Reviewed by Logan in Bakersfield,CaAugust 26, 2019

I would advise anyone in the market for a new vehicle not to buy from family motors Acura, in 2017 we bought a new RDX and had problems with the dealership standing behind the extended warranty we purchased from day one. We are currently experiencing transmission issues and have less than 20k miles. The dealership is stating that they cannot replicate the problem. Despite the countless videos and three separate visits for the service department for the same problem, they told us to deal with the problem until it get worse, they will do nothing at this time. We have also contacted corporate Acura and was given the same run around. If your going to spend your hard earned money on a new vehicle, buy from a company that stands behind the product!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

Great prices and great customer service!

Reviewed by Victor Reyna in Delano CaJune 15, 2019

First time buyer and my experience couldn’t have gone any better! Jose Gonzalez did everything he possibly could to give us a great deal and so did management. Great vibes at this dealership and a very homey feeling to it! I would definitely recommend and purchase another vehicle here!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Family Motors Acura

It's not about selling cars; it's about taking care of people.

Our mission and our monthly goals are accomplished by maintaining and retraining a professional, well trained staff who are dedicated to working as a team, and most importantly, who believe in, and are committed to the basic philosophy of the Company. This commitment is not limited to the workplace, but must be the basic philosophy that guides our entire life.

We succeed together as a team........ Not as individuals.

No limit is placed upon the opportunities provided to our employees. However, to achieve our personal and business goals, we must be willing to make the personal com

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