Acura North Scottsdale in Phoenix including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

7007 E Chauncey Ln
Phoenix, AZ 85054

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Acura North Scottsdale

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

84 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Best auto purchase experience!

Reviewed by Dan and Sue L from Prescott, AZApril 17, 2021

David Silver was the perfect sales associate. We entered the dealership with the intention of checking out the MDX and left within three hours with a beautiful new vehicle. Best test drive of all the dealerships in Scottsdale. We would definitely deal with David and Co again!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Dan, for taking the time to share your perfect and beautiful car-buying experience with David! Congratulations on your new MDX! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Acura North Scottsdale.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.5 (out of 5)

Worst experience, will not recommend

Reviewed by Frustrated Customer from GilbertApril 12, 2021

Bought a 2017 Toyota Highlander in July 2020, remote key has been acting up so we brought the car to them to be checked. We were referred to Toyota Dealearship instead since they dont do Toyota and they dont have the parts to fix it. So, Toyota said that we were given the wrong remote key and is not totally compatible with the Highlander thats why its acting up. So we called Acura NS about the recommendation but we were advised that we have to pay for it and will just reimburse the amount. Well its worth more than $300 and considering how difficult its been for us to get a hold of them on a timely manner(its been several weeks already if not months since this issue started) plus we were honest with them that the $300 is not within our budget right now. We've done calls after calls, left several messages but to no avail. We will get a call back a week later still without resolution. We have been speaking with a certain Ian and Neil from Parts but to no avail. Once they sold the car, obviously they dont care anymore. So save yourself from frustrations and stress. Find other dealerships.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, ‚ÄčThank you for bringing this to my attention. Your feedback is important to us, and given the opportunity, I would appreciate the opportunity to speak with you to discuss your review further. Please email me at Thank you, Robert Farnsworth General Manager Acura North Scottsdale

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Highly Recommend

Reviewed by Jodi from Mesa, AZJanuary 31, 2020

Bought a used car for our 16 year old new driver. Our salesperson, Shannon and her GM, did everything they could to make sure the car was as safe as it could be for our daughter! Everything we requested to be fixed was handled so professionally. Also enjoyed working with our finance person, Paul.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Jodi, Thank you for taking the time to share your great experience with Shannon and Paul! We truly appreciate your positive feedback, and we look forward to assisting you in the future.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Acura North Scottsdale

Acura North Scottsdale part of the Penske Automotive Group is the ultimate new and used car marketplace. Whether you are searching for a new or used Acura a foreign or domestic used car truck SUV you can buy with confidence.

We offer only the highest quality cars at the most competitive price in our market and the cleanest Certified Pre-Owned Acura in the state. Our friendly and knowledgeable staff combined with our selection of over 300 new and used vehicles makes car shopping easy and memorable.

Call chat with or email our Internet Specialists or come visit and see how easy it is to buy a new or used car from us.

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