1151 East Interstate 65 Service Rd S
Mobile, AL 36606
Sales: 251-263-8822
Used Cars: 251-263-8822
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Mobile, AL that carry Acura
Showing the most recent reviews from Cars.com and DealerRater.
This dealership is very slow with paperwork.
This dealership is very slow with paperwork. You have to make sure to fallow up with everything.
Dealer Response
We’re sorry to hear about your recent experience with Joe Bullard Acura and hope you will accept our sincerest apologies. I have informed our manager of your review and they will be looking into this.
Maximum rating = 5
This the second Acura we purchased with the assistance of
This the second Acura we purchased with the assistance of John McBryde. Everyone talks about the importance of being customer-focused, but John demonstrated a true interest of our needs with a purchase of new vehicle. He provided outstanding customer service by answering all our questions and demonstrating the features of the 2024 MDX. I firmly believe in loyalty to those that go the extra mile to ensure the customer needs and wants are satisfied. Mr. Mc Bryde possesses those qualities and has my loyalty when my wife and I decided to purchase a new vehicle.
Dealer Response
We're happy that we could provide an awesome car-buying experience. We are happy to see our Sales Team at Joe Bullard Acura was very helpful and was able to provide answers to all of your questions. We hope to work with you more in the future. Congratulations on your 2024 Acura MDX!
Maximum rating = 5
I purchased a car in January from them.
I purchased a car in January from them. When I registered it I was told they over charged me on sales tax. I immediately contacted Joe Bullard and I got the run around for weeks after multiple phone calls and emails. I finally was making some traction with at least someone calling me back but thays when they basically told me it was too late and not their problem any more. I was very disappointed in their customer service and management team in how they have handled this situation and lack of respect I was given after being a loyal customer for some time. And we aren't talking about a few dollars, we are talking hundreds of dollars. They have officially stopped responding to me. I will never bring them my business or refer anyone to then again. I will make the trip to Destin from now on.
Dealer Response
Hello Cassie, We would appreciate the opportunity to speak with you regarding sales tax and your experience with our Sales Team here at Joe Bullard Acura. Please initiate contact directly so we can discuss this further. Thank you, Deven Le General Sales Manager dle@joebullard.com
Maximum rating = 5
We're local and we're family. This means someone who cares will answer the phone listen to you and take ownership of whatever it is you may need or want every time.
We choose to do the right thing because it's the right thing to do. We don't allow consequences to determine how we treat our customers. The first generation Bullard believed the right choice is always clear. He instilled that core value into this company and now in our third generation that's what we'll do every time no exceptions.
With multiple re able to broaden our scope and expertise to provide you more options and solutions that a single store wouldn?t be able to offer.
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