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New 2015 Cadillac Escalade ESV Reviews See 2014

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More Details & Photos New 2015 Cadillac Escalade ESV

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Consumer Reviews Summary Write a Review

Average Overall Rating:

2.0/5

Value:
1.0/5
Exterior:
4.0/5
Interior:
2.0/5
Comfort:
2.0/5
Performance:
4.0/5
Reliability:
4.0/5

0 of 1 (0%) of consumers said they would recommend this vehicle to a friend.

Overall Rating:
2/5
Value:
1/5
Exterior:
4/5
Interior:
2/5
Comfort:
2/5
Performance:
4/5
Reliability:
4/5

Buyer beware

Reviewed by Car Enthusiast
August 10, 2014

I don't believe the mainstream reviewers have ever driven this vehicle. I have. Buyer beware. I ordered this Escalade ESV Premium with every option ($93,000), sight unseen, based on the great reviews and excellent presentation on Cadillac's website. That was a mistake. I'm over 60 and not a great lover of IPhones, texting, social websites; I like my privacy. I own a 2008 CTS which I absolutely love to drive, a few faults, but basically a great machine, never had a problem. So when I read that the new SUV was to be partially based on the CTS, along with great reviews, I was on the hook. We received our new baby with excited anticipation. It went downhill from there. Keeping it brief, what's good: styling, performance, handling, ride (especially Sport), finish, sound system, GPS, rearview camera, front seating, retractable running board, heads up display, air conditioning, button door unlock, front seat visibility. So what could be so bad that we are probably going to look at selling the Escalade and buying a different SUV: steering wheel controls, gear shift level, manual gear selector, multifunction stalk (wipers, indicators, etc), all touch controls (no knobs or buttons), heated seat control is easily turned on by mistake, Adaptive cruise control, tiny wing mirrors, manual uncomfortable second row seating, very uncomfortable third row seating, very difficult access for third row passengers, front seats vent hot air on second row passengers. Detail: Warning, the ACC cannot be turned off and made to work as a normal CC. Why this is so I have no idea, big mistake. Overtaking a slower car in a long left-hand curve, the system applied the brakes causing the car coming up behind in the left-hand lane to brake and sound his horn at me. I could have caused an accident. I believe this system is dangerous and new car buyers should be required to take ACC driving lessons. The steering wheel controls I really dislike. Its tailored for entertainment and not driving or safety. They should be intuitive so you are not distracted from driving safely. The multi-way toggle switch is awkward to use (requiring unnatural twisting of the hand) and the tiny slick contact surface difficult and unpleasant to use (small pressure point on the edge of the thumb). I also believe it is a safety issue because it requires one hand driving during adjustment. If this was a Microsoft keyboard the carpal tunnel lawsuits would be flying). I had assumed (silly me) that the controls would be similar to the CTS, which are great. The gear shift lever is difficult to operate and see which gear it is in (although you can display in HUD). I don't see much need to use the manual shift but it is quite awkward to operate. Not being able to move a stalk or large easy control for windscreen misting is irritating. Finding the small ring part way up a multifunction stalk and twisting is awkward, the large tab operates the washers as well. Fortunately there is rain sense auto wipers, but unlike previous Caddis, the same ring has to be in the correct position for the separate auto button to function (overly complex). Touch controls are slow (delayed) requiring multiple presses with off-time over control. Requires a lot of attention and input to make simple adjustments. OK if you are used to texting while driving, because it is very similar. Took 6 pushes to open the glove box, it wouldn't release. Have now turned on the seat heater accidentally every time I have driven it, which is annoying for something we don't need in Texas. It needs a few switches or buttons for the common controls that can be operated without taking your eyes off of the road. We are most upset about the 2nd and 3rd row seating. This is not a comfortable 4 seat vehicle let alone 6. The product advertizing says power second row seats, but they are not? There is only one manual adjustment to adjust the back rake. The seats are not very comfortable, narrow and confining. The third row seats are most uncomfortable and probably unsuitable for a full size adult. Access to the third row is quite difficult since the second row seats don't move. Rear of driver's seat emitting a stream of hot air at second row passenger. We gone from excited anticipation to disillusionment. Not what we were expecting for $93,000.

I would recommend this vehicle to a friend: NO

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*MSRP and Invoice prices displayed do not include applicable gas taxes or destination charges.