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New 2016 Buick LaCrosse Reviews See 2015

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More Details & Photos New 2016 Buick LaCrosse

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Consumer Reviews Summary Write a Review

Average Overall Rating:

3.0/5

Value:
2.0/5
Exterior:
5.0/5
Interior:
5.0/5
Comfort:
5.0/5
Performance:
1.0/5
Reliability:
1.0/5

0 of 1 (0%) of consumers said they would recommend this vehicle to a friend.

Overall Rating:
3/5
Value:
2/5
Exterior:
5/5
Interior:
5/5
Comfort:
5/5
Performance:
1/5
Reliability:
1/5

Thought it was great until...........

Reviewed by EA
September 07, 2015

6 days after buying the LaCrosse, I was leaving a meeting and the check engine and stability lights came on. Car would barely move. After turning it off and then on, it ran but the check engine light came on. Called dealership next morning and they wanted to make an appointment for the next day. I brought it in anyway and they could not identify the specific issue but had ideas what it might be... they re-set the check lights. Next morning, the lights returned. Later the same day, tried to leave work but could not move gear shift out of park. Found "service mode" info in manual, held the start button in for 10 seconds and this time I got the gear shift unlocked. At the dealership, I said i did not trust the car... 2 times at dealership for same problem after driving 200 miles. Asked if I could buy an alternative car, but the manufacturer's offer was not financially acceptable and might not be-do-able for 2 weeks (but they were not obligated to do this). The repair was completed 8 days later, but dealer gave me a loaner, which was much appreciated. Wound up buying a 2015 leftover model of another car. I got about $6000 off on the new car, but was offered $4000 less than I had paid for the first one (it was now a "used car. I like the new car I go. I take the blame for not trusting that the fixed vehicle may have turned out perfectly fine. I HAD liked the original car until it became UNUSABLE 6 days after purchase. Since I bought a nearly 1 year old new car, the deal was not great, but I feel I got the best result considering what I was offered. The service people at this dealership are very good and I had good experience with them after a previous purchase.

I would recommend this vehicle to a friend: NO

2016 Buick LaCrosse Sedan Comparison Reviews

*MSRP and Invoice prices displayed do not include applicable gas taxes or destination charges.